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Marc D'Ottavio
919 Reviews
A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 5 mos
Languages Spoken
English
919 Reviews of Marc D'Ottavio
September 19, 2019
No hassles Have been a customer here for about 16 years. Service Dept. is efficient, appointments are kept, the personnel are always helpful. Maintenance and r Have been a customer here for about 16 years. Service Dept. is efficient, appointments are kept, the personnel are always helpful. Maintenance and repairs are always done well. More
by GAGA
Verified Customer
September 16, 2019
Quick oil change Scheduled an appointment online. I got there a few minutes early and waited at the dealership while they changed the oil and did a full inspection. Th Scheduled an appointment online. I got there a few minutes early and waited at the dealership while they changed the oil and did a full inspection. The whole thing took 30 minutes. More
by RICHARDDPHILLIPS
September 14, 2019
Speedy and knowledgeable Quality work and fast even though they were busy. No upselling which I also appreciated. I will certainly keep using them for service. Thanks very muc Quality work and fast even though they were busy. No upselling which I also appreciated. I will certainly keep using them for service. Thanks very much. More
by DRAKEPBENNETT
September 12, 2019
Everyone was courteous and friendly It was my 1st service at the dealership and overall it was a good experience. I'll definitely return to the dealership in the future although I live It was my 1st service at the dealership and overall it was a good experience. I'll definitely return to the dealership in the future although I live and work in Manhattan. More
by ERROLDGRIFFITHS
Other Employees Tagged: Cornelius Middleton
September 09, 2019
Wonderful! Staff really go above and beyond to help customers, and are incredibly friendly and willing to help. Service was quick, with mechanics taking the time Staff really go above and beyond to help customers, and are incredibly friendly and willing to help. Service was quick, with mechanics taking the time to explain everything they did. A great experience. More
by Markp
Other Employees Tagged: Cornelius Middleton
September 09, 2019
Quick & speedy service Pulled right into the service center & was quickly on my way. A few hours later I had a call from Bay Ridge Subaru saying my service was complete. Eas Pulled right into the service center & was quickly on my way. A few hours later I had a call from Bay Ridge Subaru saying my service was complete. Easy drop off, even easier pick up. Thanks for making this so smooth. More
by Jon
September 09, 2019
Quick, efficient Was experiencing weird problem, could not get key out of ignition. Made appointment, brought it in. Was fixed overnight. And no more problem. Pri Was experiencing weird problem, could not get key out of ignition. Made appointment, brought it in. Was fixed overnight. And no more problem. Price reasonable. Service people are always courteous, efficient and friendly, especially Mark D'Ottavio. More
by Bklynsu
September 06, 2019
Great service. Issues resolved the same day while waiting . Proactive to take care the issue and inform customer to act upon in a timely manner. Thanks for the Issues resolved the same day while waiting . Proactive to take care the issue and inform customer to act upon in a timely manner. Thanks for the great work. More
by TCHOI1628
Other Employees Tagged: Michael Chiusano, Andre Arzuza
September 05, 2019
Great people at bay ridge Subaru The whole staff is amazing! My service representative Marc always does a great job. The techs and office staff and support people in shop Are very d The whole staff is amazing! My service representative Marc always does a great job. The techs and office staff and support people in shop Are very dedicated and take pride in everything that they do. Bay ridge Subaru is highly recommend. More
by MIkeherbst55
Other Employees Tagged: Patricia Schumacher , Alicia Sena
September 05, 2019
Check Engine Light This was my first visit to this service center. Thanks for the help with determining the cause of the check engine light. Marc was helpful and to th This was my first visit to this service center. Thanks for the help with determining the cause of the check engine light. Marc was helpful and to the point with all my questions. More
by rubertopat
