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Marc D'Ottavio
919 Reviews
A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 5 mos
Languages Spoken
English
919 Reviews of Marc D'Ottavio
September 02, 2019
recall professional and friendly time for servicing vehicle for airbig recall was much shorter than had been anticipated new customer area looks great loo professional and friendly time for servicing vehicle for airbig recall was much shorter than had been anticipated new customer area looks great looking forward to the area being completely finished TVs and other customer amenities More
by THREESCS
Verified CustomerOther Employees Tagged: Michael Otero
September 02, 2019
Replacement of seat cushion and air bag sensor Excellent as always The correct diagnosis Part was ordered Installed beautifully And they even did a check up for me to ensure my safety with a sm Excellent as always The correct diagnosis Part was ordered Installed beautifully And they even did a check up for me to ensure my safety with a smile More
by MADELYNPULLMAN
Other Employees Tagged: Patricia Schumacher , Michael Otero
September 02, 2019
Courtesy and professionalism A quick and professional service. Kindly recommend it Marc help me the most and did the best to make sure I have the best service to my car. A quick and professional service. Kindly recommend it Marc help me the most and did the best to make sure I have the best service to my car. More
by Gabi G
August 31, 2019
Awesome The staff is always very patient and informed, I’m grateful for that, this is my first time driving and ownership, thank for your help. The staff is always very patient and informed, I’m grateful for that, this is my first time driving and ownership, thank for your help. More
by CARMENLANGLEY
Other Employees Tagged: Cornelius Middleton, Alicia Sena
August 30, 2019
Still dont know if they will change my sunroof I had an issue with my sunroof where the rubber gasket was starting to peel. The car is inky 1 year old and the check in person Mark states well somet I had an issue with my sunroof where the rubber gasket was starting to peel. The car is inky 1 year old and the check in person Mark states well something must of hit it. I statedbthen why was there no marks on the paint or the glass. I dont believe that statement should be said. The he proceeds to say it will be 2 hours when i was told that the recall for software would be a half an hour but the other 1 hour and half was so they can look at the casket which took the tech 5 min to agree that there was an issue More
by STEVEN.PERRONE
Other Employees Tagged: Cornelius Middleton, Alicia Sena
August 30, 2019
Service Dept. Needed to replace the battery on my 2017 Outback because it was defective and leaking battery acid. The battery was replaced in less than 2 hours and Needed to replace the battery on my 2017 Outback because it was defective and leaking battery acid. The battery was replaced in less than 2 hours and it was confirmed under warranty because it was defective, therefore it came at no cost to me thankfully. The service man, Mr. D'Ottavio was professional and courteous. Thank you for all of your help! More
by Rosario D.
August 30, 2019
New clutch needed fixing. I had a problem with the clutch in my new rental. The appointment was easily made online. The problem was efficiently repaired. Mark is always a plea I had a problem with the clutch in my new rental. The appointment was easily made online. The problem was efficiently repaired. Mark is always a pleasure to deal with. This is my 3rd BRSubaru car. More
by AROSE3030
August 28, 2019
Unscheduled brake job I was on my way out of town and heard a grinding sound coming from the rear driver side. I called to see if they could take a look at it and they wome I was on my way out of town and heard a grinding sound coming from the rear driver side. I called to see if they could take a look at it and they women said yes bring it in. I got there by 1pm and was out by 3pm and on my way. The service guy told me 2 hrs or less and that's what it was, they even recommend a local cafe for lunch and it was a good eats place. They have a great team over there and I recommend them to my friends More
by MEDICBYRNE
August 23, 2019
Superior Marc, Billy, and the entire team at Bay Ridge Subaru are efficient, organized, friendly, and deliver superior service. Definitely, the place to servi Marc, Billy, and the entire team at Bay Ridge Subaru are efficient, organized, friendly, and deliver superior service. Definitely, the place to service your car. I've been a customer since 2004. More
by RUBYWALK
Other Employees Tagged: Peter Marconi, Cornelius Middleton, Billy, Technician
August 23, 2019
Smooth I have been to this dealer twice and both times my experience was very smooth and easy. Upon leaving you car with them you will get a text message fro I have been to this dealer twice and both times my experience was very smooth and easy. Upon leaving you car with them you will get a text message from the person working on your car so you can communicate and be keep in touch with status updates. Highly recommended More
by MONOCHROMES2003
Other Employees Tagged: Patricia Schumacher , Alicia Sena
