Marc D'Ottavio | Page 87

Service The people I spoke with were great. I am a bit disappointed that I was misquoted a price for my tires. I am thankful for the discount I received becau The people I spoke with were great. I am a bit disappointed that I was misquoted a price for my tires. I am thankful for the discount I received because of the quote. I am upset to see black tape on my sunroof and I am hoping that the tape does not remove any paint and that this is not the sealant I paid for. More

by FPURVIS1208 Verified Customer Verified Customer

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Car body repair It took more than ten days to fix a rear door dent and reattach right rear bumper. It seemed a little long for minor damage. It took more than ten days to fix a rear door dent and reattach right rear bumper. It seemed a little long for minor damage. More

by TD3311218 Verified Customer Verified Customer

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Tire Work My brand new Forester had a leaking tire. Made a 9am appointment and was ready to take car home within 2 hours. Staff was helpful and professional My brand new Forester had a leaking tire. Made a 9am appointment and was ready to take car home within 2 hours. Staff was helpful and professional More

by forester19 Verified Customer Verified Customer

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Professional and friendly Marc D'Ottavio greeted me nicely and was professional throughout the process. Any questions or requests I had was met with a willingness to be helpfu Marc D'Ottavio greeted me nicely and was professional throughout the process. Any questions or requests I had was met with a willingness to be helpful. Friendly environment. More

by IANTHEEW Verified Customer Verified Customer

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It was a nice experience , as always. Nice and friendly staff and I felt like a part of a family. I was promised by Marc D'Ottavio that the problem is fixed and I should not have the s Nice and friendly staff and I felt like a part of a family. I was promised by Marc D'Ottavio that the problem is fixed and I should not have the same problem in the future . Thank you. More

by ENOVIKOV14 Verified Customer Verified Customer

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Knowledgeable and reassuring Everyone I dealt with was helpful and friendly, they listened to all my issues with the car and solved every problem, and told me everything that was Everyone I dealt with was helpful and friendly, they listened to all my issues with the car and solved every problem, and told me everything that was going on. More

by jason w Verified Customer Verified Customer

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Great service I love going to this Subaru service. Always honest, always check everything and letting me know what the problems are. At the beginning I was skeptica I love going to this Subaru service. Always honest, always check everything and letting me know what the problems are. At the beginning I was skeptical and had my father who is the mechanic double check the claims. All were 100% on point. The costs are reasonable (higher than you will get from local auto shop), but you know you are getting the warranty on the repair and actual parts... You can check on status of the car via text message, they will also call you whenever the car is ready. So far, great service - for 4 years already. Thank you Bay Ridge Subaru team! More

by R.BUKHARIN Verified Customer Verified Customer

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Mostly awesome I called from appointment and was told they would call back but didn’t. I had to call again. Not sure why they couldn’t give appointment when I first I called from appointment and was told they would call back but didn’t. I had to call again. Not sure why they couldn’t give appointment when I first called. More

by MADONNE1645 Verified Customer Verified Customer

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Good Service Had a regular service check. They are always straight forward. Have always had good dealings with the service department. They finished when they t Had a regular service check. They are always straight forward. Have always had good dealings with the service department. They finished when they told me they would finish. More

by JP Verified Customer Verified Customer

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Technician didn't saw tire has a bump I wasn't please the next day drove the car and notice one of the tire has a bump and the Technician did a tires rotation and alignment. It's not that I wasn't please the next day drove the car and notice one of the tire has a bump and the Technician did a tires rotation and alignment. It's not that you can't see it. I brought the car at this dealer and the 3yrs only bring to this place to service. I feel each time the service is getting worse. More

by kent Verified Customer Verified Customer

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