A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.
Read more919 Reviews
Write a ReviewDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 5 mos
Languages Spoken
English
919 Reviews of Marc D'Ottavio
August 05, 2019
120,000 Mile Service Great experience with Marc and co. Was able to schedule (and reschedule) an appointment on a couple days' notice, and had all work done and turned aro Great experience with Marc and co. Was able to schedule (and reschedule) an appointment on a couple days' notice, and had all work done and turned around within a day. More
August 05, 2019
Not 100% They do understand the vehicles and find the problems. But they don't always stand behind their work. I have had ongoing problems with water intrusi They do understand the vehicles and find the problems. But they don't always stand behind their work. I have had ongoing problems with water intrusion thru the sunroof. And they didn't honor the warranty on a new tire that had a blow-out. More
August 02, 2019
Marc Is Very Professional He is courteous and considerate every time. I miss the coffee. Looking forward to the new set up and the return of the fresh coffee He is courteous and considerate every time. I miss the coffee. Looking forward to the new set up and the return of the fresh coffee More
August 02, 2019
Unbearable Words cant even explain how I feel towards this dealership and the service i receive it's the worst. My car has been their for months with no sort of Words cant even explain how I feel towards this dealership and the service i receive it's the worst. My car has been their for months with no sort of progress. I'm been told the same crap from them and SUBARU OF AMERICA. I definitely will never purchase any SUBARU VEHICLES nor recommend anyone to buy subaru vehicles. I have nothing but bad experiences. MY next step is to involve my attorney. Subaru definitely dont care. More
July 30, 2019
Excellent Staff. Great service. Honest and fair Brought car in for recall and clicking sound when driving. They handled both quickly and did not charge for repair. Staff were attentive friendly Brought car in for recall and clicking sound when driving. They handled both quickly and did not charge for repair. Staff were attentive friendly and professional. More
Other Employees Tagged: Anthony Grippo , Peter Marconi
July 29, 2019
Broken nalgene creaking seat The service team left a mess by spilling crackers on the front passenger seat which I had to clean up. They moved the front passenger seat all the way The service team left a mess by spilling crackers on the front passenger seat which I had to clean up. They moved the front passenger seat all the way up with my nalgene water bottle stuck under the seat, damaging the bottle and leaving the front seat mechanism creaking. Really unpleasant experience More
July 29, 2019
Awesome and extraordinary I needed a drive in oil change and tire rotation on short notice. From the initial check in to the additional communications with Customer Service Spe I needed a drive in oil change and tire rotation on short notice. From the initial check in to the additional communications with Customer Service Specialists I was treated with the highest standards of professional conduct. On top of this, the service only took a half hour. I couldn't be more pleased. More
Other Employees Tagged: Michael Otero, Stephanie Dirani
July 27, 2019
Review Been coming here for 20 years. Bought 2 Subaru’s from Patricia. Service is good albeit expensive. Don’t think any other dealership is cheaper though. Been coming here for 20 years. Bought 2 Subaru’s from Patricia. Service is good albeit expensive. Don’t think any other dealership is cheaper though. Employees are knowledgeable and straightforward. More
July 25, 2019
Great experience! I value prompt, efficient service and that’s what Subaru provides for its customers. I am also impressed with your employees who are always courteou I value prompt, efficient service and that’s what Subaru provides for its customers. I am also impressed with your employees who are always courteous, knowledgeable and respectful, More
July 25, 2019
Nice people. Hard workers. Aim to get it right..and do. I think this team is first rate. Everyone understands that this is the car you commute in, drive your kids to practice, etc., and it feels as if they I think this team is first rate. Everyone understands that this is the car you commute in, drive your kids to practice, etc., and it feels as if they take care of you the way they would take care of their own family. I've never had a bad experience. More
Other Employees Tagged: Andre Arzuza , Michael Otero, Joseph Teti

