Marc D'Ottavio | Page 89

Prompt and friendly service I made an appointment at Bay Ridge Subaru for a brake lamp recall service. I appreciate that they gave me a paper receipt for the service performed, w I made an appointment at Bay Ridge Subaru for a brake lamp recall service. I appreciate that they gave me a paper receipt for the service performed, which I still need to look at. The front office people was super helpful and friendly. The waiting space was good, with magazines and water. Marc, who was overseeing the service are, was very nice to me in expediting the service, which could have taken 2.5 hours but was done in 30 min. (I should have asked for an estimate of service time when I made the appointment.) I would not hesitate to go back for repairs or service. Thank you. More

by PatriciaRB Verified Customer Verified Customer

Report | Print

outstanding service Dealt with Mark D'Ottavio. I had air bag recall replacement that was taken care of with professionalism. As well, Mr. D'Ottavio saved me a great burd Dealt with Mark D'Ottavio. I had air bag recall replacement that was taken care of with professionalism. As well, Mr. D'Ottavio saved me a great burden on a personal level. He most kindly had the Subaru Dealership accept , on my behalf, Michelin "cross climate +" tires, then stored, and afterwards , mount ed same. Such attentiveness and cooperation re: a Subaru customer are truly outstanding and warrant high commendation. SINCERELY TOM MACKEY More

by BLUESQUID0503 Verified Customer Verified Customer

Report | Print

Thank you I was grateful that they took my car for inspection without an appointment. It was ready when I was told it would be. We have had four Subarus and h I was grateful that they took my car for inspection without an appointment. It was ready when I was told it would be. We have had four Subarus and have used this service department with good results. More

by Bath Beach Verified Customer Verified Customer

Report | Print

Quick and free repair They did a great job removing a nail from my tire and patching it without charge. Could not have been more efficient and effective. Thanks They did a great job removing a nail from my tire and patching it without charge. Could not have been more efficient and effective. Thanks More

by LT Verified Customer Verified Customer

Report | Print

quite exceptional they treated my wife and i with care. Processed our visit very quickly. Provided a loaner car which was totally unexpected. Service took only 2 1/2 they treated my wife and i with care. Processed our visit very quickly. Provided a loaner car which was totally unexpected. Service took only 2 1/2 hours. The best part was the fact they opened the service department much sooner then they advertised. We were in and out in less then 30 minutes. Excellent representatives in Marc and Alicia More

by JMATZEN0106 Verified Customer Verified Customer

Report | Print

Consistently good service I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service manager I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service managers are always ready to explain what's going on and why. A special shout out to Andrew, Marc, Michael, Patricia, and Pamela. More

by E. M. Levy Verified Customer Verified Customer

Report | Print

Great professionalism & excellent customer service Every step of the way, the team at Bay Ridge Subaru was helpful, friendly, efficient and very professional. Thank you again for always providing such Every step of the way, the team at Bay Ridge Subaru was helpful, friendly, efficient and very professional. Thank you again for always providing such great customer service! More

by MICHAEL_CRUZ Verified Customer Verified Customer

Report | Print

Good experience Having been burned by another area Subaru dealer out on Long Island, it was a pleasure to deal with Bay Ridge. They were friendly, efficient and effec Having been burned by another area Subaru dealer out on Long Island, it was a pleasure to deal with Bay Ridge. They were friendly, efficient and effective. More

by WESTSAIL32 Verified Customer Verified Customer

Report | Print

Arrived with some problems, My adviser Mr. Mark solved all m Communication and good, friendly and speedy service is important to me, I received good service, great communication, same day service, keep up the go Communication and good, friendly and speedy service is important to me, I received good service, great communication, same day service, keep up the good service. My lease is almost up, i'll sure choose Subaru again because of your service. Thanks. More

by THEMANNYG Verified Customer Verified Customer

Report | Print

Fast - good - reliable Always dependable, good, professional and reliable. In particular I appreciate the fact that when the folks here tell you it will take X amount of tim Always dependable, good, professional and reliable. In particular I appreciate the fact that when the folks here tell you it will take X amount of time...it will take that amount of time. Barring a big problem. This time no exception. More

by BroncoT Verified Customer Verified Customer

Report | Print