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Marc D'Ottavio
919 Reviews
A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 5 mos
Languages Spoken
English
919 Reviews of Marc D'Ottavio
July 15, 2019
18,000 mile service They were easy to work with and no hassle Good communication and thorough Was able to accommodate my schedule and would definitely work with them They were easy to work with and no hassle Good communication and thorough Was able to accommodate my schedule and would definitely work with them again More
by BSULLIVAN13
Verified CustomerOther Employees Tagged: Michael Chiusano, Gerald Wactor , Pamela Morgan
July 13, 2019
Marc was great. Work done on time with no problems. Marc and Patricia were very nice and professional. Can't wait for the new waiting room to be completed. Work done on time with no problems. Marc and Patricia were very nice and professional. Can't wait for the new waiting room to be completed. More
by PMEMGMCM
Other Employees Tagged: Patricia Schumacher
July 12, 2019
Timely, reliable, honest and nice I've been going for about 7 or 8 years with two different cars, and it's a great crew. They're conscientious and quick. They never try to sell you add I've been going for about 7 or 8 years with two different cars, and it's a great crew. They're conscientious and quick. They never try to sell you additional service that you don't need. Really happy with these guys. More
by COUSINS.JONATHAN
Other Employees Tagged: Patricia Schumacher, Andrea Gerace , Pamela Morgan, Michael Otero, Saida Said
July 12, 2019
Express service Subaru offers oil change for every six thousand miles which is double the value of any other express services centers out there I have 50,000 miles wh Subaru offers oil change for every six thousand miles which is double the value of any other express services centers out there I have 50,000 miles when does Transmission need service? More
by MUSKIE46
Other Employees Tagged: Patricia Schumacher
July 11, 2019
very professional and helpful very professional Impressed that you let me know that there was no need for an oil change at this time. A detailed list of the status of the car was very professional Impressed that you let me know that there was no need for an oil change at this time. A detailed list of the status of the car was given. Very helpful. More
by KGANSER48
July 06, 2019
Problem with driver window was not resolved I have been having a problem with a driver window which goes up and down to half way. The problem was presenting to Mr. Mark D’Ottavio on 06/26/2019. I have been having a problem with a driver window which goes up and down to half way. The problem was presenting to Mr. Mark D’Ottavio on 06/26/2019. He suggested to schedule an appointment for service which was scheduled on 07/03/2019. I visited dealership service center on 07/03/2019 to resolve the problem with driver window. It is my third visit with the same complains. The same problem occurs again on 07/05/2019. Service center failed to diagnose and resolve reoccurring problem. Problem has not been resolved. I have a video to proof existence of the problem. More
by PMOLOC
July 06, 2019
Subaru repair The staff was great. They fixed my car in less than eight hours. I received a rental car. Every thing went smoothly. I was happy about the whole exper The staff was great. They fixed my car in less than eight hours. I received a rental car. Every thing went smoothly. I was happy about the whole experience. More
by TSEM2
Other Employees Tagged: Michael Chiusano, Patricia Schumacher, Andrea Gerace , Pamela Morgan, Michael Otero, Saida Said, Joseph Teti
July 05, 2019
New parts installation The parts replacement was fine but the car was returned to me damaged (dents and scratches on the driver's side). I was told to bring the car in on Mo The parts replacement was fine but the car was returned to me damaged (dents and scratches on the driver's side). I was told to bring the car in on Monday July 8th for repairs. Accidents will happen so I understand, however the staff that worked on this car should have informed me as soon as the car was ready for me that an incident happened. Instead the car was returned to me with no indication that it was damaged. More
by TOSCANO2623
July 05, 2019
Excellent service, Professionalism. Greeted by the advisor politely, informed him of my concerns with the vehicle. He took care of me well, likewise with everyone else. My vehicle was fi Greeted by the advisor politely, informed him of my concerns with the vehicle. He took care of me well, likewise with everyone else. My vehicle was fixed in a short matter of time and everything worked out well. More
by Crosstrek123
Other Employees Tagged: Andrea Gerace , Michael Otero
July 05, 2019
Andrew, service manager, is the best My title says it all. He understands stress issues, always low keyed and gentle when dealing w me and when assistance was needed to correct an issue w My title says it all. He understands stress issues, always low keyed and gentle when dealing w me and when assistance was needed to correct an issue w my windshield blades, he checked to make sure it all went smoothly and quickly. Kudos for excellent hiring in the right role. More
by EDRIESEN
Other Employees Tagged: Andrew
