Marc Kubil | Page 28

Completely committed to customer satisfaction I have always been impressed by the quality of service at Autobarn Volvo of Oak Park. But on this occasion they were truly exceptional. After a blow-o I have always been impressed by the quality of service at Autobarn Volvo of Oak Park. But on this occasion they were truly exceptional. After a blow-out, a snowy wait for a tow truck and delivering the car late in the evening, I was able to drive away the following morning with four new tires and – the icing on the cake – the car washed and shining. It was as if the previous evening's problems had never occurred. Many thanks, Mark Kubil. More

by MJ Verified Customer Verified Customer

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Oak Park Service Team I am always impressed with the Autobarn Volvo of Oak Park Service Team and they didn’t disappoint me this time. This time I had Nick and I was please I am always impressed with the Autobarn Volvo of Oak Park Service Team and they didn’t disappoint me this time. This time I had Nick and I was pleased with the professional way he handled himself. More

by SCOTTGERRI Verified Customer Verified Customer

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I love bringing my car to this dealer staff very courteous. The waiting area is very comfortable. They always try to get you out as soon as possible and when they’re through with your service they courteous. The waiting area is very comfortable. They always try to get you out as soon as possible and when they’re through with your service they even clean your car More

by LITTLE.HELEN Verified Customer Verified Customer

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I have been going here since 2007.Service is always I have been going here since 2007. Service is always excellent! Service department is always friendly and keeps me informed I trust them to keep my I have been going here since 2007. Service is always excellent! Service department is always friendly and keeps me informed I trust them to keep my car in the best working order. More

by MS Verified Customer Verified Customer

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HANDS DOWN THE BEST VOLVO DEALERSHIP IN THE MIDWEST I went to 5 Volvo dealerships in the area and Rodney was an instant stand-out. Professional and courteous, never pressured and was happy to test driv I went to 5 Volvo dealerships in the area and Rodney was an instant stand-out. Professional and courteous, never pressured and was happy to test drive many vehicles before I decided. He made sure everything was done before the sales completion. I had a couple of minor issues after the sale and he came through with NO HESITATION. This is a man of his word. There is no better feeling than being assisted with such value and kindness. Nick, Tim and their runner were all pleasant even at month-end and while keeping them after hours to finalize the deal. These are my guys, I'll recommend this dealership over other dealerships in the area because their level of professionalism from sales, financing to service is STELLAR. More

by ALMALETICIAGZZ Verified Customer Verified Customer

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Continued great, friendly service dept! Work done exactly as quoted. Car completely cleaned inside and out when returned. Would recommend them to any of my friends. exactly as quoted. Car completely cleaned inside and out when returned. Would recommend them to any of my friends. More

by DANDERSON012 Verified Customer Verified Customer

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Exceptional service orientation! Every team member I encountered yesterday at Autobarn Volvo of Oak Park demonstrated an outstanding focus on service and helpfulness. Although my vi Every team member I encountered yesterday at Autobarn Volvo of Oak Park demonstrated an outstanding focus on service and helpfulness. Although my visit was unscheduled, they responded to me quickly and assured me they could address my problem. Two different waiting areas were offered, and both were clean, comfortable, and equipped with beverages and fresh fruit. My experience yesterday was consistent with my only other experience at this location, so I am convinced there is truly an institutional focus on service, which is much appreciated. I was very impressed that they sent a text message this morning to ask if I needed anything more, or if my problem was resolved. Quite wonderful follow-up. More

by LESLIEKFULTON Verified Customer Verified Customer

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Always helpful, welcoming and courteous. I know my Volvo is in good hands at Oak Park Volvo. After every visit I get a follow up text from the service team to make sure things are ok. is in good hands at Oak Park Volvo. After every visit I get a follow up text from the service team to make sure things are ok. More

by VANYAKOO Verified Customer Verified Customer

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I have been a VOLVO customer since 1997. Marc in customer service have always been great and explaining what my car needs. Service done timely service have always been great and explaining what my car needs. Service done timely More

by LITTLE.HELEN Verified Customer Verified Customer

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Great folks to do business with. Lorena Mena, Marc Kubil and the team made my CPO purchase a pleasant experience. Lorena is very professional, yet warm. Marc has been a gem for over 1 Lorena Mena, Marc Kubil and the team made my CPO purchase a pleasant experience. Lorena is very professional, yet warm. Marc has been a gem for over 19 years with my family. There was no pressure with the team and everyone appeared to have my best interest at heart. I travel across town to have my vehicles serviced by the Volvo of Oak Park Team. More

by WB2001 Verified Customer Verified Customer

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