Marcela Villacres
Marcela Villacres at Audi Fort Lauderdale

Marcela Villacres | Page 2

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Audi Fort Lauderdale

1200 North Federal Highway
Fort Lauderdale, FL 33304

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5.0
33 Reviews
5.0

33 Reviews

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33 Reviews of Marcela Villacres

June 24, 2023

Dealership Rating
Employee Rating

I Love it there. Anna which is my advisor made it so easy for me. The loaner car was ready for me on time everything went smooth. For the service my car went for the More

by BELLIERREBECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Phillips , Daniel Mains, Eric Palmer, Anna

Jun 26, 2023

Audi Fort Lauderdale responded

We appreciate your five-star review, Bellie!

June 16, 2023

Dealership Rating
Employee Rating

They did a great job. Very good customer service. Purchasing a new car was efficient and transparent. More

by ROBERTPROIETTO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Phillips , Daniel Mains, Eric Palmer

Jun 19, 2023

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

April 16, 2023

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Great staff, great service! All around amazing dealership, they are always very helpful. I would highly recommend them. More

by CHRISBENFANTE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Phillips , Daniel Mains, Eric Palmer, Clarence

Apr 17, 2023

Audi Fort Lauderdale responded

We appreciate your kind words, Chris!

January 26, 2023

Dealership Rating
Employee Rating

Ana was very nice, however the lights that triggered my visit are still on.. brakes that were replaced in November tire pressure monitoring and tires were replaced days before my appointment but the only m More

by kaylove1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Phillips , Daniel Mains, Eric Palmer, Anna

Jan 26, 2023

Audi Fort Lauderdale responded

We are sorry to hear about your experience. We’re normally known for our exceptional service, and we regret that you had a less-than-ideal experience at our dealership. If you’d like to discuss this further, please contact us at (954) 545-4650.

January 17, 2023

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Great car buying experience. Well trained staff. I highly recommend Audi Fort Lauderdale if you are in the market for a new or pre owned Audi. More

by cirilogil13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Phillips , Daniel Mains, Eric Palmer, Fast and efficient service from Anna at the service department. She sus the best

Jan 19, 2023

Audi Fort Lauderdale responded

Thank you for the excellent words for our staff!

December 02, 2022

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Mario was very easy to speak with! They listened to me and made the process very simple! More

by Jpwillard
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Phillips, Steve Kincaid , Mario Awad, Daniel Mains, Eric Palmer

Dec 05, 2022

Audi Fort Lauderdale responded

Thank you for your wonderful feedback for Mario, and congratulations again on your brand new luxury vehicle!

August 30, 2022

Dealership Rating
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Very clean,customer friendly. I was given an uber home and us picked up by uber when car was done. Thank you!! Very efficient More

by mm_airt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Mains, Eric Palmer

Aug 30, 2022

Audi Fort Lauderdale responded

Thank you for the incredibly warm review! We look forward to working with you again soon!

July 11, 2022

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Employee Rating

Awesome experience. As soon as we walk in the building the greeting was amazing and so welcoming. Erika Gashi Was my sales woman she treated me and my sister like family More

by Shalese S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Phillips , Erika Gashi, Eric Palmer

Jul 12, 2022

Audi Fort Lauderdale responded

Thank you for the wonderful review! We are happy to hear that you had an excellent experience working with Erika! Congratulations on your brand new luxury vehicle!

May 13, 2022

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Employee Rating

Great and friendly Service, fast turn around. I will use this dealership for my services. Robert More

by robert@garzagroup.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Palmer

May 16, 2022

Audi Fort Lauderdale responded

Thank you for your kind words, Robert!

May 02, 2022

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Employee Rating

The staff at this location is by far the nicest, professional and accommodating I've ever encountered. From the service reps, supervisors and random maintenance staff they are the most helpful, kind More

by KELLCORB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jerrick

May 02, 2022

Audi Fort Lauderdale responded

Thank you for your kind words! We are happy to hear that you had an excellent experience at our dealership!