Marcellis Smith | Page 5

Marcellus and Rory always take excellent care of me. This is why I have bought three cars from Honda of the Avenues. Thank you, Melissa May. This is why I have bought three cars from Honda of the Avenues. Thank you, Melissa May. More

by MELISSAMAY2008 Verified Customer Verified Customer

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Exceptional, honest work, and affordable. I never leave not knowing what I just paid for. I never leave not knowing what I just paid for. More

by SIMONEMCGRUDER82 Verified Customer Verified Customer

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Marcellis was very friendly and helpful. The service to the car great. Dealership was clean and everyone on the staff was amazing. The service to the car great. Dealership was clean and everyone on the staff was amazing. More

by MIKERAVY Verified Customer Verified Customer

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Nice dealership, however, all the things wrong with my car, is not wrong. You just want me to spend more money. I just got new wiper blades and was told theyre bad and need new ones. Lol I just bought the car, is not wrong. You just want me to spend more money. I just got new wiper blades and was told theyre bad and need new ones. Lol I just bought them 2 weeks prior to coming there. Sometimes the service center is a scam. More

by Ericac3 Verified Customer Verified Customer

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Marcellis addressed all my concerns and kept me informed on the various stages of my service. on the various stages of my service. More

by NYCARR Verified Customer Verified Customer

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Called the dealership about my 23 Ridgeline headlight assembly holding moisture inside of the housing. Marcellus answered the call and had me bring the truck in for inspection. After inspection they orde assembly holding moisture inside of the housing. Marcellus answered the call and had me bring the truck in for inspection. After inspection they ordered the light assembly and replaced it the following day under warranty trucks mileage is only 16000, and under the 36 month coverage. Thanks to the service team for quick and easy warranty repair! More

by jrabrks Verified Customer Verified Customer

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Marcellis was very helpful explaining options and cost he also keep me informed about the time he could release car back to me also keep me informed about the time he could release car back to me More

by frankbobank Verified Customer Verified Customer

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Had a recall performed on my vehicle and the team was able to complete the job with the day. able to complete the job with the day. More

by JOSHUA.MICLAT Verified Customer Verified Customer

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I can not say that the problem is resolved yet. I have to return tomorrow. The first rep I worked with was nice enough however when I came back what I was told was incorrect. Upon speaking to Marce I have to return tomorrow. The first rep I worked with was nice enough however when I came back what I was told was incorrect. Upon speaking to Marcellis. I discovered that not only was I mislead but that what I purchased would not fix the problem and would cost me 600$+ When I questioned what was happening, I was taken to an office and questioned, I felt like she was telling me it was my own fault and not the lack of service nor clarity on behalf of the department I was working with. As of now I am unhappy with the service provided and I expect more from people who are supposed to be there to guide me in my repair decisions so that this doesn't happen. She tried to tell me that the 175$ charge to diagnose the car was probably what he was trying to save me. If I had kept my business at Toyota they would have waved the fee if I chose to get the work done with them. More

by mongerkristen Verified Customer Verified Customer

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The staff was very nice and wonderful. Service manger was so excited and greet me with big smile Service manger was so excited and greet me with big smile More

by WNG4 Verified Customer Verified Customer

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