Marco Gonzalez

I've not made my mind to buy a car before i waked in to this showroom but Valerie, Marco and Sales manager kept us engaged with providing all possible options to meet our expectations and help us decide to this showroom but Valerie, Marco and Sales manager kept us engaged with providing all possible options to meet our expectations and help us decide to lease the car before we left satisfied. The car buying process and experience is made very simple and easy. More

by SURESHKADURU Verified Customer Verified Customer

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Working with Natalia on getting that truck was simply easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, ev easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, even took my old pick up as trade in and gave me extra couple days on transferring all my stuff out of it. she even bought my daughter snacks. while we waited on paperwork was one of the best experiences I’ve ever had More

by Wayne Sahinbas Verified Customer Verified Customer

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La atención pudo ser mejor, fue un 4/10 para mí. El proceso se sintió un poco apresurado y me hubiera gustado más claridad en algunos temas. No fue la experiencia que esperaba al comprar carro. El proceso se sintió un poco apresurado y me hubiera gustado más claridad en algunos temas. No fue la experiencia que esperaba al comprar carro. More

by Juan Zarazua Verified Customer Verified Customer

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Process was very quick and all my questions were answered. Nissan of Tustin really went above and beyond answered. Nissan of Tustin really went above and beyond More

by S_CERVANTES90 Verified Customer Verified Customer

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Great experience from start to finish! The staff was friendly, professional, and helpful throughout the entire process. They made buying a car easy, stress-free, and enjoyable. Excellent The staff was friendly, professional, and helpful throughout the entire process. They made buying a car easy, stress-free, and enjoyable. Excellent customer service and highly recommend this dealership! More

by MB05 Verified Customer Verified Customer

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Title: Deceptive Electronic Signing Tactics & Immediate EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like DCAP, to stay far away from Nissan of Tustin. This dealership engaged in predatory financing practices and delivered a dangerously defective vehicle.I arrived at the lot with an explicit pre-approval letter from my own credit union. The finance department aggressively refused to honor my outside funding and forced me into their own indirect lending network with Arrowhead Credit Union. During the electronic signing process, they utilized specialized "half-screens" to actively obscure, hide, and manipulate the transaction numbers and back-end add-on costs. They refused to provide physical paperwork for me to review and instead forced me to leave with a flash drive.Worse, only 57 miles after driving off the lot, the used 2023 Nissan Ariya suffered a catastrophic electrical failure. The dashboard began flashing "Service EV System" and "EV System Off" warning codes, rendering the vehicle entirely unsafe and non-functional.The transaction is currently un-funded. Arrowhead Credit Union, the Driving Clean Assistance Program (DCAP), and Nissan Corporate have all been formally notified of the dispute. Management is actively stonewalling and refusing to voluntarily unwind this transaction or return my 2013 Toyota Highlander trade-in.A formal enforcement case has been opened with the California DMV Investigations Division (DMV Case Reference: 202509-31054004), alongside active complaints with the CFPB and Nissan Corporate (Case #57100687). I will fight this transaction until it is completely rescinded. Do not trust their electronic signing process. AS FOR A PRINT OUT BEFORE YOU LEAVE DON'T ACCEPT THE FLASH DRIVE More

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