Talia Zavala

I went to this dealership to lease a car and met Talia, who was incredibly friendly and patient. She spent a lot of time explaining everything and helping me choose the right model. She also went above and who was incredibly friendly and patient. She spent a lot of time explaining everything and helping me choose the right model. She also went above and beyond to ensure I got the best possible price on the vehicle I wanted. I am very satisfied with this car-buying experience. I would also like to thank the other staff members who assisted me. More

by nicccc Verified Customer Verified Customer

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Talia provided my son and I with the best buying experience. She listened to what we were looking for and helped us negotiate a great deal! experience. She listened to what we were looking for and helped us negotiate a great deal! More

by CMONTOYA0609 Verified Customer Verified Customer

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Working with Natalia on getting that truck was simply easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, ev easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, even took my old pick up as trade in and gave me extra couple days on transferring all my stuff out of it. she even bought my daughter snacks. while we waited on paperwork was one of the best experiences I’ve ever had More

by Wayne Sahinbas Verified Customer Verified Customer

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Talia great service it was a pleasure to come to this dealer, loved the experience. dealer, loved the experience. More

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Natalia was the most helpful representative we had the pleasure of working with. natalia made it easy and stress free for buying and getting our trucks. She had helped so much and maked it a safe and easy pleasure of working with. natalia made it easy and stress free for buying and getting our trucks. She had helped so much and maked it a safe and easy place to spend our day lol at the car lot. my buddy and I had both drove off with our brand new trucks that night. All I can say is thank you natalia for going above and beyond to help us make the the choice with our new vehicles. awesome and amazing is what I would rate my experience working with natalia. More

by HEATH_87 Verified Customer Verified Customer

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I’m a loyal Nissan customer. I previously bought three vehicles from Nissan of Irvine and had good experiences there. I only went to Nissan of Tustin because Irvine didn’t have t I previously bought three vehicles from Nissan of Irvine and had good experiences there. I only went to Nissan of Tustin because Irvine didn’t have the Ariya I wanted. I’m extremely disappointed with my experience at Nissan of Tustin when I bought my Nissan Ariya. The car was delivered without floor mats, had an odd smell, and the paint felt rough, like nothing had been applied to protect it. The interior rearview mirror was cracked and it took fifteen days to fix. When I brought the car in, they refused to offer a Lyft or shuttle, although other dealers do. I also bought multiple add-ons—paint protection, road hazard tire coverage, extended warranty—and still got no basic support. When I tried to cancel the tire coverage, the finance guy told me I had to make the first payment before canceling. After I did, no one returned my calls and I had to drive back in person, only to be told it could have been handled by email from the start. That kind of poor communication and runaround is unacceptable. I feel taken advantage of and ignored. I would not recommend Nissan of Tustin. If anything, based on my history, I would recommend Nissan of Irvine instead. More

by Manongerardo Verified Customer Verified Customer

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Title: Deceptive Electronic Signing Tactics & Immediate EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like DCAP, to stay far away from Nissan of Tustin. This dealership engaged in predatory financing practices and delivered a dangerously defective vehicle.I arrived at the lot with an explicit pre-approval letter from my own credit union. The finance department aggressively refused to honor my outside funding and forced me into their own indirect lending network with Arrowhead Credit Union. During the electronic signing process, they utilized specialized "half-screens" to actively obscure, hide, and manipulate the transaction numbers and back-end add-on costs. They refused to provide physical paperwork for me to review and instead forced me to leave with a flash drive.Worse, only 57 miles after driving off the lot, the used 2023 Nissan Ariya suffered a catastrophic electrical failure. The dashboard began flashing "Service EV System" and "EV System Off" warning codes, rendering the vehicle entirely unsafe and non-functional.The transaction is currently un-funded. Arrowhead Credit Union, the Driving Clean Assistance Program (DCAP), and Nissan Corporate have all been formally notified of the dispute. Management is actively stonewalling and refusing to voluntarily unwind this transaction or return my 2013 Toyota Highlander trade-in.A formal enforcement case has been opened with the California DMV Investigations Division (DMV Case Reference: 202509-31054004), alongside active complaints with the CFPB and Nissan Corporate (Case #57100687). I will fight this transaction until it is completely rescinded. Do not trust their electronic signing process. AS FOR A PRINT OUT BEFORE YOU LEAVE DON'T ACCEPT THE FLASH DRIVE More

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Do not buy from this location! I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office an I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office and spoken to manager PIER (thats what he said his name was) many times and they always say the same thing that they completed it yet they dmv tells us they have not. Went back to request new temporary plates since the ones we have expired per the DMV and they refused More

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You guys aske me to return the car so what you espect from me as feedback from me as feedback More

by ANDYTREVINOANDANDY Verified Customer Verified Customer

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I am So Thankful and Grateful for Adam and Talia and support staff for all they did to make my Experience and outcome even more than I thought possible ❣️ I have had unbelievable experiences with other support staff for all they did to make my Experience and outcome even more than I thought possible ❣️ I have had unbelievable experiences with other dealerships unfortunately !!! Appreciate everything even when I was so hesitant to go back to a dealership I am So Very Happy with my New Nissan Rogue Love It Thank U Again Adam and Talia ❣️ More

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