Valerie Bustos

Amazing Experience at Nissan of Tustin! This was my first time purchasing a car completely on my own and I honestly couldn’t have asked for a better experience! Going into this proces This was my first time purchasing a car completely on my own and I honestly couldn’t have asked for a better experience! Going into this process, I was extremely nervous. My credit isn’t the greatest, and I wasn’t in a position to put down a large down payment. I originally had my heart set on a Nissan Pathfinder, but unfortunately, I didn’t qualify for it. Instead, I was offered a Nissan Rogue. I’ll admit, I wasn’t too thrilled when I first saw the pictures online, but I am SO glad I decided to visit the dealership in person! I was honestly dreading the whole car-buying experience, especially walking into a dealership alone and having to deal with salespeople. But Valerie completely changed that experience for me! Valerie was absolutely AMAZING! Her customer service was exceptional from beginning to end. She was incredibly helpful, knowledgeable, patient, and informative. She made what I thought would be a stressful and intimidating process feel so easy and comfortable. I never felt pressured or judged because of my credit situation. Instead, she took the time to explain everything and help me find an option that worked for me. Sammy, the finance manager, was just as wonderful! He was personable, funny, and made the financing and signing process such a breeze. He kept things lighthearted, cracked jokes, and made what could have been an overwhelming experience actually enjoyable! What I appreciate most is that the team at Nissan of Tustin was willing to work with my financial situation and give me an opportunity to finance a vehicle on my own. This purchase means so much more to me than just getting a new car. It’s an opportunity to rebuild my credit, establish my financial independence, and take another step toward my future goals. I walked into the dealership feeling nervous and uncertain, and I walked out feeling happy, confident, and excited about my new Nissan Rogue! I am beyond impressed with the professionalism, kindness, flexibility, and outstanding customer service I received. Nissan of Tustin has definitely earned a loyal customer! I’m already looking forward to upgrading my vehicle in a couple of years, and I know exactly where I’ll be going when that time comes! A HUGE thank you to Valerie, Sammy, and the entire Nissan of Tustin team for making this such a positive and memorable experience. You truly exceeded my expectations! If you’re looking for a dealership that treats you with respect, makes you feel comfortable, and genuinely works with your situation, I highly recommend Nissan of Tustin! ❤️🚗 More

by Christine Vu Verified Customer Verified Customer

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I've not made my mind to buy a car before i waked in to this showroom but Valerie, Marco and Sales manager kept us engaged with providing all possible options to meet our expectations and help us decide to this showroom but Valerie, Marco and Sales manager kept us engaged with providing all possible options to meet our expectations and help us decide to lease the car before we left satisfied. The car buying process and experience is made very simple and easy. More

by SURESHKADURU Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ Okay, buying a car is usually right up there with going to the dentist on my list of fun things to do 😂 But I have to say, I had an AWESOME experience at Nissan of Tustin! I bought a 2 there with going to the dentist on my list of fun things to do 😂 But I have to say, I had an AWESOME experience at Nissan of Tustin! I bought a 2023 Nissan Ariya and Valerie was my salesperson. She was fantastic! Friendly, knowledgeable, patient, easy to talk to, and best of all, NO high-pressure car-sales nonsense. 🙌 The whole experience was easy and actually enjoyable, and I drove away in a car I absolutely LOVE! ❤️ If you’re looking for a Nissan, go see Valerie at Nissan of Tustin. Tell her you want the same easy, painless experience I had! 😂 Thank you, Valerie! I love my Ariya! 🚙❤️ More

by sondy132001 Verified Customer Verified Customer

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