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Working with Natalia on getting that truck was simply easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, ev easy. Wasn’t even looking to buy a truck her and the staff worked effortlessly to get me to where I needed to be so I could take the vehicle home, even took my old pick up as trade in and gave me extra couple days on transferring all my stuff out of it. she even bought my daughter snacks. while we waited on paperwork was one of the best experiences I’ve ever had More

by Wayne Sahinbas Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ Okay, buying a car is usually right up there with going to the dentist on my list of fun things to do 😂 But I have to say, I had an AWESOME experience at Nissan of Tustin! I bought a 2 there with going to the dentist on my list of fun things to do 😂 But I have to say, I had an AWESOME experience at Nissan of Tustin! I bought a 2023 Nissan Ariya and Valerie was my salesperson. She was fantastic! Friendly, knowledgeable, patient, easy to talk to, and best of all, NO high-pressure car-sales nonsense. 🙌 The whole experience was easy and actually enjoyable, and I drove away in a car I absolutely LOVE! ❤️ If you’re looking for a Nissan, go see Valerie at Nissan of Tustin. Tell her you want the same easy, painless experience I had! 😂 Thank you, Valerie! I love my Ariya! 🚙❤️ More

by sondy132001 Verified Customer Verified Customer

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Title: Deceptive Electronic Signing Tactics & Immediate EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like EV System Failure I am writing this review to warn all consumer car buyers, especially those utilizing state assistance or clean vehicle grants like DCAP, to stay far away from Nissan of Tustin. This dealership engaged in predatory financing practices and delivered a dangerously defective vehicle.I arrived at the lot with an explicit pre-approval letter from my own credit union. The finance department aggressively refused to honor my outside funding and forced me into their own indirect lending network with Arrowhead Credit Union. During the electronic signing process, they utilized specialized "half-screens" to actively obscure, hide, and manipulate the transaction numbers and back-end add-on costs. They refused to provide physical paperwork for me to review and instead forced me to leave with a flash drive.Worse, only 57 miles after driving off the lot, the used 2023 Nissan Ariya suffered a catastrophic electrical failure. The dashboard began flashing "Service EV System" and "EV System Off" warning codes, rendering the vehicle entirely unsafe and non-functional.The transaction is currently un-funded. Arrowhead Credit Union, the Driving Clean Assistance Program (DCAP), and Nissan Corporate have all been formally notified of the dispute. Management is actively stonewalling and refusing to voluntarily unwind this transaction or return my 2013 Toyota Highlander trade-in.A formal enforcement case has been opened with the California DMV Investigations Division (DMV Case Reference: 202509-31054004), alongside active complaints with the CFPB and Nissan Corporate (Case #57100687). I will fight this transaction until it is completely rescinded. Do not trust their electronic signing process. AS FOR A PRINT OUT BEFORE YOU LEAVE DON'T ACCEPT THE FLASH DRIVE More

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Do not buy from this location! I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office an I purchased a vehicle from them on JUNE 8th 2026 and they have not completed the necessary paperwork for registration. I have gone to their office and spoken to manager PIER (thats what he said his name was) many times and they always say the same thing that they completed it yet they dmv tells us they have not. Went back to request new temporary plates since the ones we have expired per the DMV and they refused More

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You guys aske me to return the car so what you espect from me as feedback from me as feedback More

by ANDYTREVINOANDANDY Verified Customer Verified Customer

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I had an appointment this Sunday to see and test-drive an F-150 that I found on the Nissan of Tustin website. The listing stated that the vehicle was at another location. I contacted the seller, Mohsin, and F-150 that I found on the Nissan of Tustin website. The listing stated that the vehicle was at another location. I contacted the seller, Mohsin, and he confirmed that the vehicle would be ready for my test drive on the scheduled date. The original appointment was scheduled for 9:00 AM. The next day, Mohsin contacted me and asked to reschedule it to 10:00 AM. We confirmed the appointment twice during the week, so I had no reason to believe there would be any issue. When I arrived at the dealership at 10:00 AM and told them I had an appointment with Mohsin, I was extremely disappointed by their response. Once Mohsin found out that I was at the dealership, he did not come out to meet me or even take the time to explain what was happening.I then found out that they had not even brought the vehicle to the dealership. Without providing any real explanation, they told me they would give me an update within an hour and that I could take the vehicle after that. It is now 3:00 PM, and I still have not received any update or communication from anyone. This was a complete waste of my time. I don’t care how many vehicles a dealership has or how good their prices are—customer service and respect for customers’ time should come first. Based on this experience, I will never do business with this dealership again, and I cannot recommend them to anyone. More

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