Marco Pinto | Page 35

First, just want to say that this review should NOT reflect on the Service advisor But the team of mechanics is a different story. I had problems when I first got the car had to come back several tim reflect on the Service advisor But the team of mechanics is a different story. I had problems when I first got the car had to come back several times to fix electric issues. Then, RIGHT AFTER Service about a couple years ago when they supposedly checked all systems my battery dies, okay coincidence But on my last service, the SAME THING happened AGAIN. Two coincidences? Don’t think so More

by divingsofla Verified Customer Verified Customer

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exelente servicio y atencion muchas gracias ,siempre en todos los servicios la atencion personalisada es exelente todos los servicios la atencion personalisada es exelente More

by MDJOSE69 Verified Customer Verified Customer

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Amazing customer service and support! Great communication and a squeaky clean loaner car! Thank you APP! Great communication and a squeaky clean loaner car! Thank you APP! More

by GLAMRAWK Verified Customer Verified Customer

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Good experience! Marco is a true professional who made the whole process easy. Making them my go to service dealer. thanks Marco is a true professional who made the whole process easy. Making them my go to service dealer. thanks More

by MARIO23 Verified Customer Verified Customer

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I come here because of the staff and Jean Louise. Very professional and great atmosphere! Very professional and great atmosphere! More

by Ileana Verified Customer Verified Customer

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Jordan Ferber is 5/5; Angie at the payment desk is 5/5; and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just ha and Marco is a 0/5. When I asked Marco if my tires were okay, he only mentioned that the one tire with a plug in it was leaking, but I would just have to keep filling it up with air if I don't want to change the tires now. When I left the dealer on Friday, my vehicle did not feel the same. A tire rotation seemed to have messed up my car. When I returned to the dealer the next day on Saturday, Jordan took immediate care of the situation. He explained to me that he did not feel comfortable me leaving the service center without changing at least one tire. Marco failed to provide me a copy of the diagnostic of the vehicle. I don't even know what I paid $397 for on Friday - I came for an oil change and ended up having to do a tire rotation and whatever else? The explanation was not conveyed clearly from Marco and based on the information Jordan provided, Marco jeopardized my life, which I'm extremely disappointed. This is why I have only dealt with Jordan in the past. The level of trust with anyone else other than Jordan in Service is incredulous. I basically lost more time I could have spent with my family to tend to an issue with my vehicle that should have been taken care of on Friday. More

by JFITZPATRICK3 Verified Customer Verified Customer

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Great dealership. Always in and out when appointment is made. Never long wait times. Overall great experience. Always in and out when appointment is made. Never long wait times. Overall great experience. More

by Marius Verified Customer Verified Customer

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Pleasant experience. All was taken care of and even a loaner was provided as service took longer than expected. All was taken care of and even a loaner was provided as service took longer than expected. More

by MASTERKITCHENS Verified Customer Verified Customer

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I called Marco Pinto because I had a nail in my tire. Immediately he accommodated me and once there I was out the door in about 30 minutes. Excellent service Immediately he accommodated me and once there I was out the door in about 30 minutes. Excellent service More

by albac3 Verified Customer Verified Customer

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Great service every time I visit. Everyone is very friendly and helpful when ever I visit Everyone is very friendly and helpful when ever I visit More

by LINDA.DUNOIS02 Verified Customer Verified Customer

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