Marco Pinto
Marco Pinto at Acura Of Pembroke Pines

Marco Pinto | Page 38

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.8
1,114 Reviews
4.8

1,114 Reviews

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1114 Reviews of Marco Pinto

October 25, 2023

Dealership Rating
Employee Rating

Excellent attention and really nice service! Jsjsjd jdjsjdbsh jxjshsbs jxjshshbs jsjsjjsh jsjsj hsjsj hsjsj hshsj More

by caseresdunia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Acura Of Pembroke Pines responded

We're delighted to know you had a great experience at Acura of Pembroke Pines! Thanks for your kind words about our service.

October 23, 2023

Dealership Rating
Employee Rating

Excellent services, people very nice, editing time was aceptable, good good good good good good More

by DC10OT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 19, 2023

Dealership Rating
Employee Rating

Great service particularly from the service manager Jordan setting the example for his staff to follow. He spent the time to hear my concerns and once confirmed he acted immediately. More

by RUBIX
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Recommend Dealer
Yes

Other Employees Tagged: Ron Richardson, Jordan Ferber

Oct 19, 2023

Acura Of Pembroke Pines responded

We're glad to know that our service manager Jordan was able to address your concerns promptly and effectively at Acura of Pembroke Pines. We appreciate the feedback, thank you!

October 19, 2023

Dealership Rating
Employee Rating

Very helpful and always courteous. Service lounge has plenty of space to work while waiting. More

by PWADE823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Duggan, Jean Louis, Michael Grasso, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Oct 19, 2023

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 19, 2023

Dealership Rating
Employee Rating

The number 1 reason why I have been with Acura of Pembroke Pines for so many years now is because of the excellent service. Marco Pinto was excellent at explaining everything we asked and we got serv More

by IDAVILA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Acura Of Pembroke Pines responded

We're so glad to know that Marco and our team at Acura of Pembroke Pines have consistently provided you with excellent service. We appreciate your loyalty over the years!

October 16, 2023

Dealership Rating
Employee Rating

Marco Pinto always available . g g g g g g g g gh gh h h h h h h More

by marceloromanelli1
Recommend Dealer
Yes
Oct 17, 2023

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 15, 2023

Dealership Rating
Employee Rating

It’s my third vehicle leased there in a roll! I believe it says everything! More

by mbmello
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morales

Oct 16, 2023

Acura Of Pembroke Pines responded

It's wonderful to learn that we've provided another great leasing experience at Acura of Pembroke Pines! Thank you for being our loyal customer!

October 14, 2023

Dealership Rating
Employee Rating

Blower for a 2017 Acura needed to be evaluated and to see if they had the part. This was on a Friday at 2:30 pm. I asked if it was going to take longer, I needed a loaner car. I was told that all the loaner More

by JRALEGRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Acura Of Pembroke Pines responded

We're disappointed to learn about your recent experience at Acura of Pembroke Pines. We always aim for a high standard of customer service and it sounds like this time we fell short. Your feedback is valuable as it helps us improve our services moving forward. Please don't hesitate to reach out to discuss this with us in more detail to ensure future visits are up to our usual standards. Thank you.

Oct 17, 2023

JRALEGRET responded

Thank you for taking the situation seriously. We will continue servicing our three Acura cars at your facility. The circumstances probably was a fluke.

October 13, 2023

Dealership Rating
Employee Rating

Everyone is wonderful service was excellent thank you so much thumbs up 👍 for everyone customer service wonderful More

by Nadiah1407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves, Jean Louis, Michael Grasso, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas

Oct 16, 2023

Acura Of Pembroke Pines responded

Nadiah, we're delighted to know you had an excellent experience at Acura of Pembroke Pines. Thanks for the thumbs up and your kind words about our customer service!

October 13, 2023

Dealership Rating
Employee Rating

Easy to drop off the vehicle. Marco Pinto is a professional, courteous, and knowledgeable service advisor. Good availability of loaner vehicles. More

by tomabreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Acura Of Pembroke Pines responded

Tom, we're glad to know Marco and our team at Acura of Pembroke Pines made your service visit easy. We appreciate the feedback!

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