I purchased my first Mercedes from MB of the Woodlands and very impressed how easy they made the process. The staff is very kind and knowledgeable.
"Great service and no high-pressure sales"
Started looking around about two months ago, test drove a few models, and liked our salesperson. He did not pester me with texts and calls, but got the message that we were still deciding on which model, when to purchase, financing, etc., so he gave us our space, but would check in by text once in a while. When we decided to go forward, we got in touch with Marcos, and he did everything he could to have the car ready and the deal done within 24 hours. Very friendly staff, wonderful techs to show us how to use the many gadgets and widgets, very quick responses with questions. Great all-around experience.
"Wonderful experience "
It was a pleasure to do business with from the movement we walk to the dealer to salesman and finance guy. Everybody was so straight up and helpful. Hi pressure no playing around.Highly recommended!
"Great Service from Great People again and again!!!"
- Dave of The Woodlands
I visited Mercedes-Benz of The Woodlands on June 6, 2018 for annual maintenance. My Service Advisor was Mark Escobar. He was busy with a customer at the time of my arrival, but made sure to find and greet me when he was free. Mark always has a great attitude and a smile on his face. The Service Manager, Anthony Walding, came by to shake my hand and welcome me to the service center. Anthony is very friendly and has exceptional knowledge of the Mercedes-Benz line up. He has answered many vehicle related questions throughout the years with precision. While waiting for the service I had a nice chat with Marcos Morales who works there as a Sales Client Advisor. Marcos is just another example of very welcoming team member of Mercedes-Benz of The Woodlands. He is always very welcoming and friendly.
Overall my service was done in a timely manner, my vehicle was given a courtesy wash and most of all the all the team members that I encountered were friendly and accommodating. I can honestly say that I do not have a negative thing to say about any of my experiences at this dealership. This is the only place that I would bring my vehicle for service. The guys down the street don't even come close to the level of professionalism and attention to details as these folks. I will continue to do business here. Thank you Mercedes-Benz of The Woodlands!!!
I had the best service from Marcos and everybody at the dealer. They got me the best credit option and made sure the car was perfect before I picked it up. Very professional, excellent outcome!
"Stress Free and Profesional Service"
I live in Katy and am very happy with the professional services received. Everyone is very willing to dedícate their time to help out in anyway. I recommend and give the highest rating to everyone at this location.
"Great, no stress experience"
First time at Mercedes-Benz of the woodlands. I purchased a pre owned Lexus and had a down to earth, honest and easy negotiation. Ask for Marcos and you will have a first class experience.
- Jean Anne Gloriod
Marcos Morales is the best! From the moment I walked in to the final handshake, Marcos was courteous, professional and easy to work with. Hands down the best car buying experience I've ever had.
Marco was very helpful. Mercedes of Woodlands had a late model low mileage vehicle that generated a lot of interest. He suggested buying in advance of seeing it with the promise that if it wasn't what was represented that they would refund our deposit. Needless to say we love our new pre-owned from Mercedes of the Woodlands.
Thank you Marko and Arturo!
"Experience like no other"
Being from Louisiana, my initial correspondence began by contacting the dealership after seeing my car online. From there everything was a cake walk! Marcos was more than helpful in sending EVERYTHING I could have possibly wanted about my vehicle to me via email and text message! There were zero surprises when we got there. Everything Marcos said about the vehicle, the price we discussed as well as the interest rate were spot on. No one was pushy, no one made me feel uncomfortable, I truly felt like I was their top priority. We got a tour of the dealership while we waited. By far one of the nicest dealerships we've ever seen! While in finance with Harry,who explained everything very simply, Marcos had the car washed and filled up and there was a big red bow on it waiting for me! David was excellent in showing me all the ins and outs of my new car! Even after making him repeat multiple things he was willing to show me again and again! If we had to do it again, we would definitely use these guys! Beyond amazing experience!