"I’ve been shopping for a CPO Tiguan for the last 6-8..."
I’ve been shopping for a CPO Tiguan for the last 6-8 months. Through a recommendation I spoke with Edgar at City VW on Irving Park in Chicago. He was very responsive, pleasant and helpful. He prepared to show me a particular Tiguan. While Edgar was called to serve another customer (he had to take paperwork to the hospital of a customer who was about to have a baby) he asked his sales associate Marcus to help us at the dealership in his place and take us out for a test drive. Marcus was very friendly and served us with a no-pressure attitude and answered all of our questions. Jennifer in finance processed our paperwork and throughly explained the process as she was going through it. It was a very comfortable and pleasant experience working with Edgar, Marcus and Jennifer, and we are very happy with our CPO 2017 Tiguan.
"City VW of Chicago provided a great experience during our..."
City VW of Chicago provided a great experience during our visit today, shopping for a 2018 Tiguan. Marcus from the Sales Team was incredibly helpful and a pleasure to work with. The Finance Team was similarly helpful. I highly recommend paying these guys a visit if you’re looking a for a new or certified pre-owned vehicle.
"Marcus really went above and beyond to make my car buying..."
Marcus really went above and beyond to make my car buying experience as simple, fun and stress free as possible! He provided impeccable customer service! When there was a slight delay with replacing a faulty side mirror he answered all of my questions and followed up to keep me updated on the status of the repair. I would recommend any of my friends in the market to him.
"Marcus was AMAZING!!! He helped me get the car that I..."
Marcus was AMAZING!!! He helped me get the car that I want with no hassle. Very friendly and respectful. He promised that he would help me and he did. I'm pleased with my purchase and would refer anyone I know who's looking to purchase a nice car to Marcus.
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