Marcus Dominguez
Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
1 yr, 5 mos
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
Spanish
80 Reviews
Write a Review80 Reviews of Marcus Dominguez
November 23, 2025
Donald is very knowledgeable and helpful. He made our buying experience of Range rover sport autobiography very easy. Thank you Donald. He made our buying experience of Range rover sport autobiography very easy. Thank you Donald. More
Other Employees Tagged: Donald Bonsu, Mike Arata, Debi Bell
November 22, 2025
I had a great experience. I did not have to leave my own. The gentleman came picked up my car took it to the dealership. Did the work and brought it back to me. I really appre I did not have to leave my own. The gentleman came picked up my car took it to the dealership. Did the work and brought it back to me. I really appreciate that. I didn’t have to travel. He also was nice enough the next day to take my key. The battery was low. What I really like is he doesn’t live far from me so that is a plus More
Other Employees Tagged: Tom Matthews, Leon Kedzierski, Tony Derrenberger
November 19, 2025
This service center is very selective about who they give top-notch service to which I think is very deplorable top-notch service to which I think is very deplorable More
Other Employees Tagged: Tom Matthews
November 07, 2025
Excellent and courtesious service from Marcus. It is a praise to work with him. Thank you for providing me with exceptional care! It is a pleasure to work with Marcus. It is a praise to work with him. Thank you for providing me with exceptional care! It is a pleasure to work with Marcus. More
October 26, 2025
John and the staff at Jaguar Land Rover West Columbia are absolutely awesome! Their professionalism is outstanding and they care about their clients. I thank them all for always providing a great experience absolutely awesome! Their professionalism is outstanding and they care about their clients. I thank them all for always providing a great experience during any of my visits. More
Other Employees Tagged: John Goldring
October 24, 2025
Very easy to work with and knowledgeable. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect. Recommend purchasing a vehicle and working with this dealership and the people that work there. Good job. You've earned my business and respect. More
Other Employees Tagged: Tom Matthews, Leon Kedzierski, Tony Derrenberger
October 21, 2025
I was pleasantly surprised at the friendly and helpfulness of the salesmen, finance department and service department. Extremely knowledgeable, not only in their specific areas, but the overall La helpfulness of the salesmen, finance department and service department. Extremely knowledgeable, not only in their specific areas, but the overall Land Rover brand. I had such a great experience, that I would highly recommend them. More
Other Employees Tagged: Mike Arata, James Duncan, Debi Bell
October 17, 2025
Customer service was good and they followed up with a call to let me know the status. However, their labor costs are extremely high. Cost $2200 to replace a water pump and crossover pipe. I also got char call to let me know the status. However, their labor costs are extremely high. Cost $2200 to replace a water pump and crossover pipe. I also got charged to update the SOS and Appleplay software. Neither were done and not working. After requesting, I did get reimbursed for the SOS software update. More

