Marcus Dominguez
Service Advisor
Jaguar Land Rover West Columbia
12500 New Car Drive
Clarksville, MD 21029
Dealership Experience
1 yr, 7 mos
Industry Experience
20 yrs, 6 mos
Languages Spoken
English
Spanish
92 Reviews
Write a Review92 Reviews of Marcus Dominguez
February 11, 2026
Great communication. Great service. Comfortable lobby with Wi-Fi. I was informed the entire time with the process of the repair. I was also alerted as to the cost ahead o Great service. Comfortable lobby with Wi-Fi. I was informed the entire time with the process of the repair. I was also alerted as to the cost ahead of time so that I did not have sticker shock. The service was excellent, and Marcus is one of the main reasons that I continue to use your dealership. I do wish the cost was less. More
February 05, 2026
I had an excellent experience at this dealership from start to finish. Marcus, my service advisor was friendly, knowledgeable, and genuinely focused on helping me find the right solution to my car's need start to finish. Marcus, my service advisor was friendly, knowledgeable, and genuinely focused on helping me find the right solution to my car's needs. He took the time to answer all my questions clearly and never made me feel pressured. The process was smooth, transparent, and much easier than I expected. I truly appreciated the professionalism and respect shown throughout the entire experience. More
February 02, 2026
The entire service was very good, exceptional; but so far they have NOT solved the problem with my vehicle. I replaced a tire with a new one, and the screen still shows that there is low air pressure in that they have NOT solved the problem with my vehicle. I replaced a tire with a new one, and the screen still shows that there is low air pressure in that tire and the others. I am still waiting for them to call me so we can resolve the problem I have. More
January 23, 2026
My experience at the dealership was memorable; we lost power and the Team came together, created hotspots with personal devices and kept the process going, respecting my time. power and the Team came together, created hotspots with personal devices and kept the process going, respecting my time. More
Other Employees Tagged: Mike Arata, Debi Bell , Tara
January 07, 2026
No issues. Service was great as always. Very responsive. Will use your service for future needs. Service was great as always. Very responsive. Will use your service for future needs. More
Other Employees Tagged: Tom Matthews, Leon Kedzierski, Tony Derrenberger
December 24, 2025
I had a positive experience with Jaguar Land Rover West Columbia that resulted in my car's years long problem getting fixed. Everyone I worked with was professional, attentive, and genuinely committed to h Columbia that resulted in my car's years long problem getting fixed. Everyone I worked with was professional, attentive, and genuinely committed to helping me. I’m grateful for their persistence and outstanding service. More
Other Employees Tagged: Simone Durbin, Leon Kedzierski, Tony Derrenberger
December 19, 2025
I've had nothing but great service experiences with this team. They always take care of me. team. They always take care of me. More
Other Employees Tagged: Tom Matthews, Leon Kedzierski, Tony Derrenberger

