Dealership Experience
5 yrs, 2 mos
Industry Experience
19 yrs, 2 mos
143 Reviews
Write a Review143 Reviews of Marcus Yates
December 05, 2023
I love the salesman that I have at this location Preston S is the best always looking out. He’s always on top of things when it comes to his customers even after the sale. He’s awesome!!!! S is the best always looking out. He’s always on top of things when it comes to his customers even after the sale. He’s awesome!!!! More
Other Employees Tagged: Preston Seaton, Rich Starr , Rosario Rodelo
October 01, 2023
Then staff is very friendly and helpful when I come in. They fix all of the problems with my car and keep me informed about how long the repairs will take. They fix all of the problems with my car and keep me informed about how long the repairs will take. More
Other Employees Tagged: Joel Vargas, Austin Nault, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero , Rich Corbell, Samantha Hernandez, Fernando Marquez, Matt Workman
October 01, 2023
When I left with my carI was a very happy customer! !!😁 the staff at John Eagle Honda of Dallas is quite amazing !!😁 the staff at John Eagle Honda of Dallas is quite amazing More
Other Employees Tagged: Joel Vargas, Austin Nault, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero , Rich Corbell, Samantha Hernandez, Fernando Marquez, Matt Workman
September 24, 2023
Awesome thanks for thinking care of my car, in and out awesome service. Will come back soon awesome service. Will come back soon More
Other Employees Tagged: Joel Vargas, Austin Nault, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero , Rich Corbell, Samantha Hernandez, Fernando Marquez, Matt Workman
September 23, 2023
The best dealership…. . The engagement with the customer whether they’re there for a purchase or service. . The engagement with the customer whether they’re there for a purchase or service. More
Other Employees Tagged: Patricia Jointer, Preston Seaton, Luis Flores, Joel Vargas
September 15, 2023
I recently moved here from the Midwest. I know no one and have ~$15K in moving expenses. I take my car in for an oil change and find out there is more service that is required without any p I know no one and have ~$15K in moving expenses. I take my car in for an oil change and find out there is more service that is required without any professional explanation. So I complete the necessary service, trusting what was sent to me electronically. After the service was completed, I inquired why some of the additional services were needed without given much explanation other than it was "needed". I take my car to another Honda dealership the next day to find out from another service technician that the additional services were not needed at this time. So, I return the vehicle to the original to request a reimbursement on services that were not needed. The service technician informed me that he would let his service manager know. He responded the next day and informed me that the service manager denied this request. I politely asked him to have his service manager call me when given the opportunity. The service manager has never called since More
August 31, 2023
They are honest, efficient, and professional. I always bring my car here for service. Great shuttle service as well. I always bring my car here for service. Great shuttle service as well. More
Other Employees Tagged: Joel Vargas, Austin Nault, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero , Rich Corbell, Samantha Hernandez, Fernando Marquez, Matt Workman
June 27, 2023
John Eagle Honda has an amazing team. The location is clean and welcoming, the staff are all friendly and I would highly recommend! The location is clean and welcoming, the staff are all friendly and I would highly recommend! More
Other Employees Tagged: Mark Shipman, Josue Saucedo , Ahmed Assaani
May 31, 2023
Gabriel, Service Advisor, was polite and answered my many questions throughly and patiently. I received a text telling me that Service recommended additional work. (My 2019 Honda CRV was in for her 20,00 questions throughly and patiently. I received a text telling me that Service recommended additional work. (My 2019 Honda CRV was in for her 20,000 maintenance.) I asked Service to proceed. Jennifer, Service Desk, helped me understand all the work that had been done & printed out the a checklist for me. Finally, Robert, Shuttle Driver, was a careful driver, professional, courteous and an excellent conversationalist. Also, I was so pleased that shuttle was immaculately clean. More
Other Employees Tagged: Joel Vargas, Austin Nault, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero , Rich Corbell, Samantha Hernandez, Fernando Marquez, Matt Workman, Robert Estrada