Margie Bonel | Page 10

Basil was very patient with us in making a final decision to purchase a new auto. He showed us the models and explained a lot when comparing them. I have sought him as my rep for several autos now and will to purchase a new auto. He showed us the models and explained a lot when comparing them. I have sought him as my rep for several autos now and will continue to do so. Andy is outstanding in Service, always keeps me informed and knows his craft well. Everyone is always so nice at this location. My only comment is that I now have both a 2021 Highlander Hybrid and a 2024 Highlander Hybrid Platinum and the 2021 model is so much easier to use the multimedia console than the 2024. The integrated video camera is also difficult to use and a few days later are unsure as to how. I went online and found a manual for the video camera, which was large, and it is not very clear. I really much prefer the console on the 2021 since it is 100% much more user friendly than the 2024. More

by Jack47k Verified Customer Verified Customer

Report | Print

Service was a pleasure ,Technicians were friendly and very professional.I look forward to my next visit very professional.I look forward to my next visit More

by DAvidmccredo Verified Customer Verified Customer

Report | Print

Overall, good experience. The person that was helping me & telling me what was going to be done in the service was nice & informative. Only issue I had was when the service wa The person that was helping me & telling me what was going to be done in the service was nice & informative. Only issue I had was when the service was done, they couldnt find my Key for some reason. Not the biggest issue in the world. Something easy to work on for that to not happen again. More

by RONALDHINDS23 Verified Customer Verified Customer

Report | Print

This very good service I’m so satisfying excellent service I’m so happy with this service service I’m so happy with this service More

by OSCARMORALES67 Verified Customer Verified Customer

Report | Print

Both of my service technicians were very Friendly understanding and professional in every regard I was very impressed and glad I went to advantage Toyota .I am looking forward to my next visit and ho understanding and professional in every regard I was very impressed and glad I went to advantage Toyota .I am looking forward to my next visit and hope I have the Same pleasure I had on my first visit More

by DAvidmccredo Verified Customer Verified Customer

Report | Print

Will not be a return buyer. After 3+ months with the car and I am still not convinced I made the right choice with my purchase. On the day of purchasing when I asked about the m After 3+ months with the car and I am still not convinced I made the right choice with my purchase. On the day of purchasing when I asked about the missing charger cable, Mike Tapolow, said the car did not come with it. So, I basically traded my 2000 Honda Accord with 104K miles (offered $200 as trade in) for the charging cable. Now, I find out the wheel lock key is missing and need to purchase it from another Toyota dealership nearer to me. Small gestures about caring for the customer goes a long way. I didn’t feel the sales team really cared. The Finance Dept. rep was awesome though, she deserves a raise for her professional handling of the financial paperwork. The biggest negative is the difference in advertised price vs actual price of the car because the needed “practice in LI dealership” to add $1995 to the advertised price. Not cool. I still decided to purchase the car as I needed a car for the winter but won’t be a return buyer nor will I be recommending Advantage Toyota. More

by chuckmoy Verified Customer Verified Customer

Report | Print

The staff from the moment you pull into the service garage treats you the right way. garage treats you the right way. More

by hetienne.he Verified Customer Verified Customer

Report | Print

I feel safe on my car than before and the staff are really helpful, good job guys. really helpful, good job guys. More

by ternierjosette5 Verified Customer Verified Customer

Report | Print

I am a loyal customer. We’ve bought 3 new rav 4 over the years. Come every year for maintenance. If I was not a smart knowledgeable car owner, I would have been taken advan We’ve bought 3 new rav 4 over the years. Come every year for maintenance. If I was not a smart knowledgeable car owner, I would have been taken advantage of. I will not be back More

by kbisbay Verified Customer Verified Customer

Report | Print

I had a truly exceptional experience at Advantage Toyota. The staff members were not only incredibly knowledgeable in their field, but their level of expertise was truly awe-inspiring. The waiting room, I mu The staff members were not only incredibly knowledgeable in their field, but their level of expertise was truly awe-inspiring. The waiting room, I must say, was absolutely fantastic and provided an array of top-notch amenities. I can confidently say that my visit to Advantage Toyota was an absolute delight, and I left with a beaming smile on my face! More

by willieb0963 Verified Customer Verified Customer

Report | Print