Maria Arroyo | Page 6

I was having a really hard day dealing with a family emergency and Maria was just so helpful and patient with me. I know that I was not in the best mood or have the best attitude I was very short with m emergency and Maria was just so helpful and patient with me. I know that I was not in the best mood or have the best attitude I was very short with my responses but she remained positive and professional and l assured me that she would try her best to get my oil change done quicker than the estimated 3 hours so I can make it to work. My car was done in 1.5 hours and I am so thankful for her professionalism and kindness towards me that day. It made all the difference. More

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Great place to come and do your service. Also service member Maria Arroyo goes beyond expectations. Even after I already had my car service she was making sure everything was ok. I recommen Also service member Maria Arroyo goes beyond expectations. Even after I already had my car service she was making sure everything was ok. I recommend her to take care of you when you are there for service. More

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Very efficient, friendly and very helpful Y guapa ! .. thank you Meria you’re the best!! .. thank you Meria you’re the best!! More

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Maria was very helpful, knowledgeable, and kind. Made the additional services I needed to ask easy! Made the additional services I needed to ask easy! More

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Maria was so helpful and knowledgeable with answering an inquiries I had regarding my car. She made me feel comfortable to ask any questions as well as provide insight on to all options available for my mai inquiries I had regarding my car. She made me feel comfortable to ask any questions as well as provide insight on to all options available for my maintenance. I really recommend Maria for the best experience! More

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Erick was very polite, knowledgeable, professional and kind. Clear communication, and thorough explanation of my options. Erick also offered a loaner, given a slight delay with the arrival of a needed par kind. Clear communication, and thorough explanation of my options. Erick also offered a loaner, given a slight delay with the arrival of a needed part, which I really appreciated. Overall, I felt taken care of. Top-notch service from Erick, and the entire team. Thanks again!! More

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I was treated awesome. My car broke down the day before my wedding and Downtown and Toyota did everything they could to help me. For a crappy Prius. But treated like it was My car broke down the day before my wedding and Downtown and Toyota did everything they could to help me. For a crappy Prius. But treated like it was a Ferrari. Customer for life. More

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Service was quick and everyone was courteous. Let me drop off the car even without an appointment. Let me drop off the car even without an appointment. More

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Excellent service. Quick to gather my invoice. Liked that she is bilingual, fluent in both english and spanish. She broke down the details to me in English and then hel Quick to gather my invoice. Liked that she is bilingual, fluent in both english and spanish. She broke down the details to me in English and then helped out my Dad in Spanish More

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Love the staff! Gary was super accommodating to me and my husband and answered all our questions! Thank you! Gary was super accommodating to me and my husband and answered all our questions! Thank you! More

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