Nice person.
Thank you for all your help…. Appreciate. Buena persona. Gracias por toda tu ayuda.
Thank you for all your help…. Appreciate. Buena persona. Gracias por toda tu ayuda.
More
by Melvin Portillo
Service Price Transparency
Apr 26, 2023 -
Toyota of Downtown L.A. responded
Thank you for this amazing review, Melvin! We really appreciate your business.
Sincerely,
The Toyota of Downtown LA Team
I was having a really hard day dealing with a family
emergency and Maria was just so helpful and patient with me. I know that I was not in the best mood or have the best attitude I was very short with m
emergency and Maria was just so helpful and patient with me. I know that I was not in the best mood or have the best attitude I was very short with my responses but she remained positive and professional and l assured me that she would try her best to get my oil change done quicker than the estimated 3 hours so I can make it to work. My car was done in 1.5 hours and I am so thankful for her professionalism and kindness towards me that day. It made all the difference.
More
by Brittneymelvin1
Service Price Transparency
Apr 25, 2023 -
Toyota of Downtown L.A. responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389
Great place to come and do your service.
Also service member Maria Arroyo goes beyond expectations. Even after I already had my car service she was making sure everything was ok. I recommen
Also service member Maria Arroyo goes beyond expectations. Even after I already had my car service she was making sure everything was ok. I recommend her to take care of you when you are there for service.
More
by Zac
Service Price Transparency
Apr 25, 2023 -
Toyota of Downtown L.A. responded
Zac, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389
Very efficient, friendly and very helpful Y guapa !
.. thank you Meria you’re the best!!
.. thank you Meria you’re the best!!
More
by Rodrigo!!
Service Price Transparency
Apr 18, 2023 -
Toyota of Downtown L.A. responded
Thank you for this amazing review, Rodrigo! We really appreciate your business.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389
Maria was very helpful, knowledgeable, and kind.
Made the additional services I needed to ask easy!
Made the additional services I needed to ask easy!
More
by darielle_preston
Service Price Transparency
Apr 17, 2023 -
Toyota of Downtown L.A. responded
Thank you for this amazing review, Darielle! We really appreciate your business.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389
Maria was so helpful and knowledgeable with answering an
inquiries I had regarding my car. She made me feel comfortable to ask any questions as well as provide insight on to all options available for my mai
inquiries I had regarding my car. She made me feel comfortable to ask any questions as well as provide insight on to all options available for my maintenance. I really recommend Maria for the best experience!
More
by bremedran20
Service Price Transparency
Apr 11, 2023 -
Toyota of Downtown L.A. responded
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Sincerely,
The Toyota of Downtown LA Team
Erick was very polite, knowledgeable, professional and
kind. Clear communication, and thorough explanation of my options. Erick also offered a loaner, given a slight delay with the arrival of a needed par
kind. Clear communication, and thorough explanation of my options. Erick also offered a loaner, given a slight delay with the arrival of a needed part, which I really appreciated. Overall, I felt taken care of. Top-notch service from Erick, and the entire team. Thanks again!!
More
by Alex L
Service Price Transparency
Other Employees Tagged:
Erick Cordova, Blanca Torres
Apr 04, 2023 -
Toyota of Downtown L.A. responded
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389
I was treated awesome.
My car broke down the day before my wedding and Downtown and Toyota did everything they could to help me. For a crappy Prius. But treated like it was
My car broke down the day before my wedding and Downtown and Toyota did everything they could to help me. For a crappy Prius. But treated like it was a Ferrari. Customer for life.
More
by artofbrad
Service Price Transparency
Other Employees Tagged:
Carlos Pelayo
Mar 30, 2023 -
Toyota of Downtown L.A. responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389
Service was quick and everyone was courteous.
Let me drop off the car even without an appointment.
Let me drop off the car even without an appointment.
More
by cole.saenz
Service Price Transparency
Mar 28, 2023 -
Toyota of Downtown L.A. responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389
Excellent service.
Quick to gather my invoice. Liked that she is bilingual, fluent in both english and spanish. She broke down the details to me in English and then hel
Quick to gather my invoice. Liked that she is bilingual, fluent in both english and spanish. She broke down the details to me in English and then helped out my Dad in Spanish
More
by Lorena E.
Service Price Transparency
Other Employees Tagged:
Jose Francisco
Mar 17, 2023 -
Toyota of Downtown L.A. responded
Lorena, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389