Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.

Maria Arroyo | Page 5

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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112 Reviews

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Spanish Spanish

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112 Reviews

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112 Reviews of Maria Arroyo

June 02, 2023

Dealership Rating
Employee Rating

Friendly porter and Carrie’s himself in a professional matter. He cares for customer service and he greets and make sure he gets your car on time. Thank you. More

by David sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leonel Maldonado, Ricardo Rivas

Jun 06, 2023

Toyota of Downtown L.A. responded

David, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 27, 2023

Dealership Rating
Employee Rating

Maria was very helpful and excellent worker please keep up the good work it’s rewarding to see good workers More

by Rjftownilivein@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 26, 2023

Dealership Rating
Employee Rating

Maria was amazing. Very patient and kept me informed throughout the process. Great work and thanks Maria. More

by Anw2023
Recommend Dealer
Yes
May 31, 2023

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 24, 2023

Dealership Rating
Employee Rating

In and out. Fast help. Thank you Toyota for the best deal with my new Camry. More

by miguelsantos38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2023

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

May 21, 2023

Dealership Rating
Employee Rating

She was so helpful and she explained everything. Thank you Toyota people for doing business More

by miguelsantos38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

May 18, 2023

Dealership Rating
Employee Rating

Maria was very helpful, she assisted me with my service. I had 1000 questions and she answered them all very clear. She also helped with the breakdown of my payment plan. She also made me feel understood an More

by Kimberly B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Toyota of Downtown L.A. responded

Kimberly, thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 16, 2023

Dealership Rating
Employee Rating

Thank you so much for all your help! So happy with my service :) Love down town LA More

by Saldivarmirian93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Hernandez

May 18, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 01, 2023

Dealership Rating
Employee Rating

Maria was amazing. She could tell I was frustrated when I realized the previous service I received wasn’t explained to me as I had understood it. She immediately offere More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia , Blanca Torres

May 02, 2023

Toyota of Downtown L.A. responded

Abe, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

April 28, 2023

Dealership Rating
Employee Rating

Great costumer service. . excellent communication skills. Thank you for all your help. Hi five to Maria More

by alexusc1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Avalos , Blanca Torres

May 01, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

April 24, 2023

Dealership Rating
Employee Rating

Nice person. Thank you for all your help…. Appreciate. Buena persona. Gracias por toda tu ayuda. More

by Melvin Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review, Melvin! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

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