Maria Capello
Maria Capello at Rockland Chrysler Dodge Jeep RAM

Maria Capello

Customer Relations Manager

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

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4.1
219 Reviews
4.1

219 Reviews

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219 Reviews of Maria Capello

May 28, 2025

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Poor communication throughout. The service was not completed correctly and we were made to wait as they could not find our car More

by OLOONEY13
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Recommend Dealer
No

Other Employees Tagged: brendan dupper

May 28, 2025

Rockland Chrysler Dodge Jeep RAM responded

We’d like to take a moment address your recent review. We acknowledge that there was a miscommunication with paperwork concerning your wife’s oil change. As soon as we were informed, your wife was offered a complimentary oil change as a goodwill gesture—valued at $125. In addition, as per our follow-up conversation, we stressed to you that when we are at fault, we do the best we can to make a wrong right for our customers. In parting, customer satisfaction will always be our top priority. We wish you all the best in finding a service center that aligns with your expectations in the future. Maria Capello Customer Relations Manager

May 26, 2025

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Very professional staff willing to answer all questions. Highly recommend this particular dealer ship excellent More

by Mc1016
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy, David Del Cristo

May 26, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear you had a positive experience with our team at Rockland Chrysler Dodge Jeep Ram. Your recommendation is greatly appreciated.

May 23, 2025

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Just stay away from this dealership. They are not serious and don't know what they are doing. To begin with, nobody answers their phones, and it is difficult to schedule an appointmen More

by james pacifica
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Recommend Dealer
No

Other Employees Tagged: Nicole Dedeoglu

May 23, 2025

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Worst experience I've ever had at a dealership. Horrible service, no return phone calls. And this is the second time there was more wrong with the car than when I dropped it off. It took 6 days of More

by BMYAGA
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Recommend Dealer
No

Other Employees Tagged: Kevin Leahy

May 16, 2025

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Service team was super responsive when I drove my vehicle into the shop. I had a cup of coffee in the break room and before I knew it, everything was finished. They had my vehicle ready in no time at all! More

by gymsword
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Recommend Dealer
Yes
May 26, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us at Rockland Chrysler Dodge Jeep Ram. We’re pleased to hear that our team's responsiveness met your expectations during your visit. Safe travels in your vehicle!

May 16, 2025

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This dealership was clean,courteous and professional. They explained what was done to my car and I was able to wait in an comfortable area for the work to be completed. More

by bobbies105
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Recommend Dealer
Yes
May 26, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're pleased you found our dealership clean and professional. Our team always aims to provide a clear explanation of services while ensuring comfort during your wait at Rockland Chrysler Dodge Jeep Ram.

May 07, 2025

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This dealership is the best dealership I have ever gone to. They are very timely and informative. I appreciate the great work they’ve done for me. More

by brianlowe360
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Recommend Dealer
Yes
May 11, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We're glad you had a positive experience at Rockland Chrysler Dodge Jeep Ram.

May 07, 2025

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No wait time and the job was finished in one hour as expected, plus the waiting room is really nice. More

by AKINNEY1
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy, David Del Cristo

May 11, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear you had a great experience with us at Rockland Chrysler Dodge Jeep Ram. Thank you for the feedback.

May 03, 2025

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Excellent customer service. ...staff was knowledgeable and attentive as I was seeking cargo cover for 2024 Grand Cherokee Limited More

by tphart777
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Recommend Dealer
Yes
May 04, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the kind words. We're glad you had a great experience at Rockland Chrysler Dodge Jeep Ram.

May 02, 2025

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Employee Rating

Advisor was clear. Recommendations were helpful. Service was fast. Altogether the dealership was accommodating. Great! More

by jcal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy, David Del Cristo , Brendan

May 04, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to know you enjoyed your visit at Rockland Chrysler Dodge Jeep Ram. Thanks for the positive feedback on our service and recommendations.

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