Maria Lizardi | Page 15

Maria is a great Service Representative, and I think being a good listener is the first thing she does right. She stays in touch during the course of my repairs, and she answers my questions clearly. S being a good listener is the first thing she does right. She stays in touch during the course of my repairs, and she answers my questions clearly. She isn’t pushy when there may be an optional part to be replaced, if it’s not a safety issue and can be delayed until another convenient future time. More

by RITA.NOYES Verified Customer Verified Customer

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Maria is fantastic to work with. She is very knowledgeable, professional, courteous and a great communicator. The dealership is also very friendly and great to work with. She is very knowledgeable, professional, courteous and a great communicator. The dealership is also very friendly and great to work with. More

by MAHALO911 Verified Customer Verified Customer

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Maria is the best. She’s been taking excellent care of me and my cars for 9 years. She’s been taking excellent care of me and my cars for 9 years. More

by MEREDITHBLINN Verified Customer Verified Customer

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Attentive customer service and knowledgeable competent technical staff. My visits to the dealership are always pleasant and efficient. technical staff. My visits to the dealership are always pleasant and efficient. More

by jpjoeparisi Verified Customer Verified Customer

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I have never had a disappointment with BMW, they always live up to my expectations. I got a rental from them because my vehicle would not be ready in time and the repair was done correctly. live up to my expectations. I got a rental from them because my vehicle would not be ready in time and the repair was done correctly. More

by andrea.velasquez75 Verified Customer Verified Customer

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dealership is very cleaned & well stocked in waiting area s.personnel are very friendly and knowledgeable . s.personnel are very friendly and knowledgeable . More

by JANBACHO Verified Customer Verified Customer

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Maria Lizardi and Marc Morelli are the best advisor-mechanic team at the dealership, hands down; it’s not even close!! Maria has always been and continues to be communicative throughout the s advisor-mechanic team at the dealership, hands down; it’s not even close!! Maria has always been and continues to be communicative throughout the service process and emphasizes critical services and their timing to keep my vehicle on the road. The statement, “Maria always takes care of my vehicle” is absolute in its specificity. I will not allow my vehicle be managed by any other advisor because she knows my vehicle and all it has been through, on the road, and as it’s been serviced. Marc is the same; he takes care of my vehicle and its needs and is the best mechanic for my czr. Both of them go above and beyond not only in servicing and caring for my vehicle but also in building professional and personal relationships with me which goes a long way towards building and solidifying my trust in them. They are the best team, plain and simple. More

by Svellis19 Verified Customer Verified Customer

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Maria is a pleasure to work with. She takes care of everything and keeps me informed the entire time. Highly recommend her! She takes care of everything and keeps me informed the entire time. Highly recommend her! More

by waynemcm Verified Customer Verified Customer

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Maria was extremely helpful able to get me and have the problem resolved quickly! Great service. problem resolved quickly! Great service. More

by Aregnier123 Verified Customer Verified Customer

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Another great job and the entire team pitched in to help. Helped me again with a tire get in and out Helped me again with a tire get in and out More

by CONSTANTINO.PAMELA Verified Customer Verified Customer

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