Maria Lizardi | Page 16

My appointment was for 11 am. No one looked at the car until 1 pm and then at 2 pm service told Maria they neglected to order the template needed to do the repair of my door (tho No one looked at the car until 1 pm and then at 2 pm service told Maria they neglected to order the template needed to do the repair of my door (though they ordered the part). As is normal for BMW of Sarasota, they wasted over 3 hours of my day. It’s always all about them, never the customer. This is why EVERY time I get a complement on my car I refer the person to anywhere but BMW of Sarasota. More

by LOTTIE001 Verified Customer Verified Customer

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Maria was great. Not sure how my oil started leaking. I'm sure we will find a solution with BMW Not sure how my oil started leaking. I'm sure we will find a solution with BMW More

by ALCHARMLEY Verified Customer Verified Customer

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Always first class service at BMW of Sarasota. I’ve been a loyal BMW driver for the past 12 years with all of my vehicles purchased through Sarasota BMW. I have yet to experience anything but top I’ve been a loyal BMW driver for the past 12 years with all of my vehicles purchased through Sarasota BMW. I have yet to experience anything but top-notch professional service. Highly recommend. More

by DMSCHOELLER Verified Customer Verified Customer

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Maria (and her helper) are always pleasant and friendly, they never pressure to up-sell. they never pressure to up-sell. More

by Florida-X5 Verified Customer Verified Customer

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she knows all her clients and does everything to accommodate them .she us akways cheerful .she is very knowledgeable about all the cars ! I only will deal with her because of her expertise! She us d accommodate them .she us akways cheerful .she is very knowledgeable about all the cars ! I only will deal with her because of her expertise! She us definitely an asset to BMW of Sarasota & they should be very gkad to have her ! More

by JANBACHO Verified Customer Verified Customer

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Maria went above and beyond to address a complicated issue I was having. Her commitment to customer satisfaction exceeded expectations! issue I was having. Her commitment to customer satisfaction exceeded expectations! More

by r_cikalo Verified Customer Verified Customer

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Maria Lizardi, her trainee Nikki and technician Nick who I went on a test drive with took great care of me and the car's issues. I went on a test drive with took great care of me and the car's issues. More

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Maria is always kind and helpful. She’s very good at communicating and always tries her best to get you in and out. She’s very good at communicating and always tries her best to get you in and out. More

by lisakpike Verified Customer Verified Customer

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Always great communication and thorough information. They never pressure me to approve any repairs Pleasant to deal with as well They never pressure me to approve any repairs Pleasant to deal with as well More

by jessicakwasneski Verified Customer Verified Customer

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I called,Rafael ( my advisor a while ago )reported a problem for my car the day before . He contacted Maria who said to bring my car in and Matt the mechanic found a few problems . He fixed them all problem for my car the day before . He contacted Maria who said to bring my car in and Matt the mechanic found a few problems . He fixed them all and replaced two front tires ..,, i even got a loan car formy appointment .., More

by MINHTA2012 Verified Customer Verified Customer

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