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Maria Santoro
Maria Santoro at Rallye Lexus

Maria Santoro | Page 3

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
515 Reviews

Dealership Experience

10 yrs, 1 mo

4.9

515 Reviews

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515 Reviews of Maria Santoro

January 01, 2026

Dealership Rating
Employee Rating

I brought my truck to get some maintenance done , specially getting the front brake calipers changed along with brake pads and 2 new front brake rotors. The service was performed and I went to get my More

by SGAN1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 02, 2026

Rallye Lexus responded

I am sorry to hear that your visit to our dealership was not satisfactory. We strive to ensure all of our guests are taken care of and treated with respect. It appears we failed and I apologize for that. Please feel free to discuss at any time. I have provided my direct line below. I do look forward to speaking with you. James Quinlan / Service Manager 516-629-7644

December 25, 2025

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Employee Rating

Professional excellent service. Loved the video. Maria was super and extremely helpful took great care More

by bhk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, James Quinlan, Dawn Sullivan , Michael Montijo

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Dec 25, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 23, 2025

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Employee Rating

Maria is the best, every time I visit, she always gives me the best service. More

by AQSC815616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo

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Dec 23, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

December 22, 2025

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Employee Rating

Service is smooth and easy at this dealership, no drama and typically not too crowded. More

by chrisa30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

December 20, 2025

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Employee Rating

All the service advisors are great. You won't find better advisors anywhere but at Rallye. More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Dawn Sullivan , Michael Montijo

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Dec 20, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 10, 2025

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Employee Rating

Prompt and reliable. Always have a loaner, pick up and drop off my car. Staff are awesome. More

by PAULINEP0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Quinlan

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Dec 10, 2025

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

December 08, 2025

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Employee Rating

Great Dealership with Professional , knowledgeable and Caring staff. I would absolutely recommend Rallye Lexus to Friends and Family. More

by MSADIGHPOUR1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Paul Ok, James Quinlan, Dawn Sullivan , Michael Montijo

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Dec 08, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 08, 2025

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Employee Rating

Great place, very nice and professional staff, the facilities is very clean, comfortably and clean. More

by OCJUNIOR.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

December 07, 2025

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Employee Rating

Good costumer service every one is good to the customer and they help u as best they can More

by NELSONVQ34N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, James Quinlan, Dawn Sullivan , Michael Montijo

Report | Print
Dec 07, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

December 05, 2025

Dealership Rating
Employee Rating

Was pleased with the work & service provided. They even gave me new wipers at no charge. Will be back to this dealer for my next service. More

by Lexy Gal
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 05, 2025

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

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