Dealership Experience
8 yrs, 1 mo
387 Reviews
Write a Review387 Reviews of Maria Santoro
November 30, 2023
Rallye Lexus has consistently been a good dealer overall. From sales, to service, this has been a reliable, honest place. All the employees are helpful and pleasant. It’s been more than a decade for me, and From sales, to service, this has been a reliable, honest place. All the employees are helpful and pleasant. It’s been more than a decade for me, and I will continue to trust Rallye Lexus for my car service along with their sales department. More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, James Quinlan , Anthony Piccirillo
November 10, 2023
greeted warmly, service done quickly and efficiently. willing to go the extra mile to make sure i was kept informed willing to go the extra mile to make sure i was kept informed More
Other Employees Tagged: Joanna Oates, Michael Montijo
November 01, 2023
Wonderful staff at Rallye Lexus. Maria and Joanna are always so nice and welcoming. I also like the location, very convenient for me. Maria and Joanna are always so nice and welcoming. I also like the location, very convenient for me. More
Other Employees Tagged: Joanna Oates
October 27, 2023
I arrived 30 minutes early for my appointment. No problem, I was taken right away by the service team. The team was courteous and professional. I waited in the waiting room, where I completed some No problem, I was taken right away by the service team. The team was courteous and professional. I waited in the waiting room, where I completed some personal paperwork at a comfortable desk. An hour later all work was completed and my car was washed. Well done team!! More
October 19, 2023
Always great service and very accommodating. All very nice there Will be back very soon. All very nice there Will be back very soon. More
Other Employees Tagged: Mike Reidy
October 12, 2023
Excellent Service. Good communication. They did what they said they were going to do. Car was ready when promised. Good communication. They did what they said they were going to do. Car was ready when promised. More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, James Quinlan
October 11, 2023
I have been a Lexus loyal for 20+ years. I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At oth I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At other Lexus service center, I would meet with the service manager and he/she would provide an overview of the work that it would be performed. Here I was not even sure what was done other than a piece of paper at the end. I left feeling unclear of how my vehicle status was. No clue about breaks, wipers or tires condition. However, the service was completed promptly. Loaner was first class. I little more attention to detail would have gone a long way. I hope my next appointment would be more satisfactory. More
Other Employees Tagged: Lauren Hu