Maria Santoro
Maria Santoro at Rallye Lexus
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Maria Santoro | Page 2

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.8
387 Reviews

Dealership Experience

8 yrs, 1 mo

4.8

387 Reviews

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387 Reviews of Maria Santoro

November 30, 2023

Dealership Rating
Employee Rating

Rallye Lexus has consistently been a good dealer overall. From sales, to service, this has been a reliable, honest place. All the employees are helpful and pleasant. It’s been more than a decade for me, and More

by ROUBI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, James Quinlan , Anthony Piccirillo

Nov 30, 2023

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

November 10, 2023

Dealership Rating
Employee Rating

greeted warmly, service done quickly and efficiently. willing to go the extra mile to make sure i was kept informed More

by BILL_HOLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Michael Montijo

Nov 11, 2023

Rallye Lexus responded

Bill, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

November 08, 2023

Dealership Rating
Employee Rating

Service and help is attentive Car work is complete and then delivered in a timely manner More

by PKRAFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

November 01, 2023

Dealership Rating
Employee Rating

Wonderful staff at Rallye Lexus. Maria and Joanna are always so nice and welcoming. I also like the location, very convenient for me. More

by chrismel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Nov 02, 2023

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 27, 2023

Dealership Rating
Employee Rating

I arrived 30 minutes early for my appointment. No problem, I was taken right away by the service team. The team was courteous and professional. I waited in the waiting room, where I completed some More

by EFMURPHY126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 19, 2023

Dealership Rating
Employee Rating

Always great service and very accommodating. All very nice there Will be back very soon. More

by JACKLIN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Oct 19, 2023

Rallye Lexus responded

Jacklin, Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

October 15, 2023

Dealership Rating
Employee Rating

Always receive excellent service and attention from everyone at this dealership the attendants outside to the staff inside. A++ More

by KMGALOHA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 16, 2023

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 12, 2023

Dealership Rating
Employee Rating

Excellent Service. Good communication. They did what they said they were going to do. Car was ready when promised. More

by DUFFY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

October 11, 2023

Dealership Rating
Employee Rating

I was truly satisfied with the service provided . I would highly recommend Rally to anyone. More

by HANSCOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

October 11, 2023

Dealership Rating
Employee Rating

I have been a Lexus loyal for 20+ years. I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At oth More

by WMARTINEZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lauren Hu

Oct 12, 2023

Rallye Lexus responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. James Quinlan 516-676-8686

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