Mariela Valdez
Mariela Valdez at Norm Reeves Genesis of Cerritos
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Mariela Valdez

Service Consultant

Norm Reeves Genesis of Cerritos

10907 E 183rd St.
Cerritos, CA 90703

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4.8
114 Reviews
4.8

114 Reviews

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114 Reviews of Mariela Valdez

April 30, 2024

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Employee Rating

Great service and very communicative. Helpful staff, answering all questions and all concerns. Thank you More

by greatbeck
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Recommend Dealer
Yes

April 29, 2024

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Mary is the best. Always provides outstanding service. I would recommend her to anyone who services their car at this dealership. Thank you Mary More

by Liraalyssa03
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Recommend Dealer
Yes

April 27, 2024

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The service department is prompt and courteous. Mary has been very helpful with all the question regarding the service. I would recommend it to all my friends. More

by Tennisphantom
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Recommend Dealer
Yes

April 26, 2024

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The people are very friendly and I can return back my car on time after inspection. More

by Kim71
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Recommend Dealer
Yes

April 25, 2024

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The service department is very customer service oriented. They are responsive to any requests and they have great communication. The best part is that they have a system set up where updates, questions are p More

by Dijadiva2004
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Isaac Diaz, Jeremy Brinson

Apr 26, 2024

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service department. Providing excellent customer service and clear communication is our top priority. We look forward to serving you again in the future!

April 25, 2024

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Employee Rating

Mary is always so helpful every time i have to bring my car in for service! More

by Louiilow
Recommend Dealer
Yes

Other Employees Tagged: Mariana Lopez

Apr 26, 2024

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words, Mary always goes above and beyond for our customers! We're delighted to have you as part of our automotive family.

April 20, 2024

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I really had a great experience with the staff. Perla and Mary (oh yeah the finance guy, i don't remember his name) made this journey easy. More

by Gsmith4Csfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vito Beato, Perla Avila

Apr 23, 2024

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Perla, Mary, and our finance team made your car-buying experience smooth. We appreciate your business and look forward to serving you again in the future.

April 17, 2024

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Happy to bring my car here for service. Great customer service people and fast service of the vehicle. More

by Corey
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Recommend Dealer
Yes
Apr 19, 2024

Norm Reeves Genesis of Cerritos responded

Thank you for choosing our dealership for your car service needs! We're delighted to hear you had a positive experience with our team. Looking forward to serving you again in the future!

April 16, 2024

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Employee Rating

Mariela was Polite, prompt, knowledgeable, pleasant, helpful. She is an asset to your dealership. Highest rating. More

by Smccausl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Mariela! We're delighted to hear about your positive experience and appreciate your support. We look forward to assisting you again in the future.

April 13, 2024

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Employee Rating

Mariela has made the whole service process smooth. I know I will be on good hands when I go to the dealership More

by rafael mendoza
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Mariela provided you with excellent service. We'll make sure to pass on your compliments to her. See you next time!

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