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Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix | Page 7

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
913 Reviews

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

913 Reviews

Write a Review

913 Reviews of Marina Felix

November 15, 2025

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Employee Rating

Marina is always exceptional in her attention and tends to customers effectively and genuinely, and timely. More

by TREYCARLSON
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Recommend Dealer
Yes
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Nov 15, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of our team's dedication at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience.

November 15, 2025

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Easy to make appointment and actual service was performed on time as advised. The service advisor was very efficient. More

by MICHAELTY43
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Nov 15, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the appointment process and timely service at Dirito Brothers Walnut Creek Volkswagen. Our team aims to provide efficient and reliable service. Thank you for choosing us.

November 14, 2025

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Marina was amazing. She made everything so convenient and easy for me to have my car repaired. Thank you, Marina! More

by Alicia
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Yes
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Nov 14, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Our team at Dirito Brothers Walnut Creek Volkswagen is glad to hear you found the repair process convenient. We're here to assist whenever you need us. Thanks for sharing your experience.

November 09, 2025

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Sean was great! We had a good conversation about old VWs, we are both fans of the old adverts. He processed my service order with no issues and made it all very easy More

by SUSANJAMES789
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

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Nov 09, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Our team is glad to hear you enjoyed the conversation and service process. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

November 02, 2025

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They found the issue on the same day. I was not charged for the inspection Thanks More

by ASF69
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Recommend Dealer
Yes
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Nov 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We’re glad our team could quickly identify the problem at Dirito Brothers Walnut Creek Volkswagen. Thanks for sharing your experience.

November 01, 2025

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Sean was awesome as always. No wait, took care of everything and got my car back early More

by MAUDP
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Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

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Nov 01, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your continued trust in our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear everything was handled promptly. Thank you for sharing your experience.

October 24, 2025

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Ordered a new key fob. Part was expensive programming was expensive. Service was excellent. Thank you. More

by MCFMEC
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Recommend Dealer
Yes
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Oct 25, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the key fob and programming. Our team at Dirito Brothers Walnut Creek Volkswagen is glad the service met your expectations. Thank you for choosing us.

October 23, 2025

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Prompt service and clear communication. Everyone is kind, responsive and helpful. The Lyft rides to and from home are also greatly appreciated. More

by bcam2h
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Recommend Dealer
Yes
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Oct 26, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We’re pleased to hear that our team at Dirito Brothers Walnut Creek Volkswagen provided clear communication and prompt service, including the convenience of Lyft rides.

October 22, 2025

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Very efficient and very happy with service - everyone was kind and friendly and helpful. I’ll be back :) More

by DUNNLINS
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

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Oct 22, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We are glad our team could provide you with excellent service. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

October 22, 2025

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Employee Rating

Great service, helped with my oil change and also ordered me a Lyft to and from home. More

by yurendig
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

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Oct 22, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. Our team is glad you had a smooth experience with your oil change and transportation.

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