Marina Felix | Page 78
service advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
27 yrs
Languages Spoken
English
Spanish
933 Reviews
Write a Review933 Reviews of Marina Felix
September 24, 2020
Very helpful and excellent work done. I was very happy with everything. They took great care of my car and the entire staff was very nice. with everything. They took great care of my car and the entire staff was very nice. More
Other Employees Tagged: Kevin Hubert , Tim Luong
September 16, 2020
Service member, Marina, communicated in a direct and timely manner. She went above and beyond to work out a deal regarding my vehicles warranty and my vehicles needed service. timely manner. She went above and beyond to work out a deal regarding my vehicles warranty and my vehicles needed service. More
September 16, 2020
Just handled very professionally...I did not know what was wrong, Marina took a look, knew what was wrong, took my car to service and within an hour, all was corrected. Marina is a tremendous customer se was wrong, Marina took a look, knew what was wrong, took my car to service and within an hour, all was corrected. Marina is a tremendous customer service professional... More
September 15, 2020
Excellent job !Thank you very much !I am very happy Excellent job ! Thank you very much ! I am very happy with my recent and past repair services. It was an overall excellent value. Thanks ag Excellent job ! Thank you very much ! I am very happy with my recent and past repair services. It was an overall excellent value. Thanks again More
Other Employees Tagged: Kevin Hubert
September 12, 2020
Service to just change oil at 120..00 was a bit pricey. Also, didn't wash my car which had been done at past services. Staff very nice and professional. Also, didn't wash my car which had been done at past services. Staff very nice and professional. More
Other Employees Tagged: Kevin Hubert , Tim Luong
September 12, 2020
Easy appointment, drop off and repairs. As usual, great experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. experience. Car was ready as promised and they are flexible if I can't pick it up until the next day. More
Other Employees Tagged: Shannon Sousa
September 09, 2020
I have purchased a few vehicles from Dirito Brothers and have been pleased with the sales and service department. My latest purchase was no exception. There were some minor issues with the vehicle I purchas have been pleased with the sales and service department. My latest purchase was no exception. There were some minor issues with the vehicle I purchased, but Dirito made it right and assured I was satisfied with my purchase. I would recommend this dealership to anyone looking for a new car. More
Other Employees Tagged: Augusto”Gus The Bus” Davila, Shannon Sousa
September 09, 2020
Had appointment and car not looked at for three days...unable to remember name of person who made the appointment. I was told had only one employee to do diesels days...unable to remember name of person who made the appointment. I was told had only one employee to do diesels More
September 01, 2020
Very poor service. No follow up and poor communication. I was not contacted once in the almost two weeks that my car was there. I only got information when I called and when I did call, each time I was told was not contacted once in the almost two weeks that my car was there. I only got information when I called and when I did call, each time I was told it would take one or two more days. There was absolutely no explanation of the service or the issue that led to it. I was just expected to sign for it. Also no information given when asked how long to drive before getting smog check again. More
Other Employees Tagged: Kevin Hubert , Tim Luong

