Marina Felix | Page 79

This was a great experience, Marina was super friendly and professional, the tech solved my issue in exactly the time frame quoted, and the cost was exactly as we discussed. Allowing customers to wait o and professional, the tech solved my issue in exactly the time frame quoted, and the cost was exactly as we discussed. Allowing customers to wait outside also felt very safe from a Covid perspective. Many thanks! More

by DETROITGOOD Verified Customer Verified Customer

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Felt like the kind of service experience that I used to receive back in the U.K. Everything is set up to make the customer’s life as easy as possible. And, from what I could see, every precaution is take receive back in the U.K. Everything is set up to make the customer’s life as easy as possible. And, from what I could see, every precaution is taken to keep everyone safe during this new ‘normal’ time of COVID-19. Marina was my direct contact In the Service Department and is very knowledgeable; all service options were explained to me; all my questions answered. Marina fully explained any future remedial work required on the car including exact costs. There was no hard-sell or any pressure to have further work carried out. More

by b3anton Verified Customer Verified Customer

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Great service Marina was great. Car was ready on time. Fast in and fast out. I would recommend the service department to others and will come back. Marina was great. Car was ready on time. Fast in and fast out. I would recommend the service department to others and will come back. More

by jtclabaugh Verified Customer Verified Customer

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Nice Job My VW Sportwagen had a factory recall for the sunroof. This was in order to prevent water from leaking into the vehicle. I was in and out in a reaso My VW Sportwagen had a factory recall for the sunroof. This was in order to prevent water from leaking into the vehicle. I was in and out in a reasonable time and must say that Marina Felix was as helpful and efficient as always. Well done. More

by OBIEANDER Verified Customer Verified Customer

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Great Experience! Marina Felix was friendly and courteous and the work on our car was performed in a timely manner. We would definitely recommend VW Service to friends Marina Felix was friendly and courteous and the work on our car was performed in a timely manner. We would definitely recommend VW Service to friends and family. More

by JOANNAWARD1 Verified Customer Verified Customer

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Best garage ever ! Can’t be more satisfied ! Gerard was the best, so helpful and pro active ! It’s the first time taking a leading takes less than 1hr! Thank you! the best, so helpful and pro active ! It’s the first time taking a leading takes less than 1hr! Thank you! More

by AHEYLEMANS Verified Customer Verified Customer

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I came in for my 10K service & the Dirito staff was excellent. I am ready to live there I love them so much. Yes I’m moving in. excellent. I am ready to live there I love them so much. Yes I’m moving in. More

by FASTE123 Verified Customer Verified Customer

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I always feel very comfortable when doing business with Dirito Brothers because of the Excellent Customer service and value. Gus was very helpful and every other team member we encountered as well. Keep i Dirito Brothers because of the Excellent Customer service and value. Gus was very helpful and every other team member we encountered as well. Keep it up! We’ll be back for sure. More

by ENYAG24 Verified Customer Verified Customer

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As always a pleasure doing business with your company. This is my Third or fourth VW and you always mKe everything run so smoothly. Thank you This is my Third or fourth VW and you always mKe everything run so smoothly. Thank you More

by DPBLAKE66 Verified Customer Verified Customer

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Exellent service Kevin answered all of my questions in detail. It was very helpful to understand the issue with my car. Marina was answered my call very friendly. Kevin answered all of my questions in detail. It was very helpful to understand the issue with my car. Marina was answered my call very friendly. More

by RLA242 Verified Customer Verified Customer

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