Marina Felix | Page 80

Outer boot replaces Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time a Half day service -mid morn til mid afternoon. Lyft ride much appreciate upon return. Kevin / Rep infomative about service performed/length of time and readiness call. More

by SKAUSTEL Verified Customer Verified Customer

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Excellent service my service rep Kevin kept me informed every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family every step of the repair of my wife’s car your attention to detail has been greatly appreciated by me and my family More

by REEVESEDWARD Verified Customer Verified Customer

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AWESOME I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you More

by ECHENDU2 Verified Customer Verified Customer

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For the service wise, its good. But be careful for the payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card payment. They try to charge my debit card and it showing a decline. So I give them my credit card, they charge the amount for my bill on credit card and also hold the almost more then a half amount on the debit card too. So called them and they said it didnt showing us any amount that hold on your debit card. So I called next day but still didnt get help. Then I called back them after 4 days, still they said there is no amount is showing on their side, so I called our bank and connect to them with 3 way and then my bank describe them that is already process the amount on the debit card. So finally I have to dispute our transaction. More

by Henry Verified Customer Verified Customer

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I absolutely love the service I get at Dorito Bros! I absolutely love the service I get at Dorito Bros! It’s so easy to book an appointment and Marina and the staff is always friendly and helpful! I absolutely love the service I get at Dorito Bros! It’s so easy to book an appointment and Marina and the staff is always friendly and helpful! More

by MICHELLEMLAMM Verified Customer Verified Customer

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I am very happy with the service I’ve received at Dirito Brothers Walnut Creek Volkswagen. The professionals at this dealership go above and beyond to give their customers a wonderful experience. I love my Brothers Walnut Creek Volkswagen. The professionals at this dealership go above and beyond to give their customers a wonderful experience. I love my 2019 Atlas! More

by PICKETTPACK Verified Customer Verified Customer

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Recall appointment Marina was fantastic as always. In addition to getting the sunroof issue resolved she also worked with me to set up the prepaid maintenance purchased Marina was fantastic as always. In addition to getting the sunroof issue resolved she also worked with me to set up the prepaid maintenance purchased from Winn VW. More

by Matt Evans Verified Customer Verified Customer

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First, small service (10,000 mile service performed at 5,200 based on insistent warning light and date of manufacture) plus recall software update. Easy check in, car was ready on-time. Fine communicati 5,200 based on insistent warning light and date of manufacture) plus recall software update. Easy check in, car was ready on-time. Fine communications. I had prepaid service plan, so everything was free but the $40 recommended tire rotation (ouch). More

by PROBERTS7 Verified Customer Verified Customer

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Great to see that the customer service is so high at this location. I needed an extra key and Marina was extremely helpful and cheerful. Very much appreciated. location. I needed an extra key and Marina was extremely helpful and cheerful. Very much appreciated. More

by RAEVYN_TWS Verified Customer Verified Customer

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I have been very satisfied with the level of service at this location. Marina was extremely helpful & communicative. She deserves a raise! I would definitely recommend this VW dealership to my friends & fa this location. Marina was extremely helpful & communicative. She deserves a raise! I would definitely recommend this VW dealership to my friends & family. More

by RAEVYN_TWS Verified Customer Verified Customer

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