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Marina Felix
Marina Felix | Page 84
service advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
933 Reviews
Industry Experience
27 yrs
Languages Spoken
English
Spanish
933 Reviews
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933 Reviews of Marina Felix
May 16, 2020
New car purchases Sense 2016 my family has brought 3 new VW.'s. A 2016 GLI SEL, 2017 JETTA 1.4 S and a 2019 GOLF 1.4SE. All with sales person Erin Scordelis. Sense 2016 my family has brought 3 new VW.'s. A 2016 GLI SEL, 2017 JETTA 1.4 S and a 2019 GOLF 1.4SE. All with sales person Erin Scordelis. More
by LARRY2472
Verified CustomerOther Employees Tagged: Shannon Sousa , Erin Scordelis
May 16, 2020
Not a dealer customer under normal circumstances Had a warranty issue and this dealer, which is located near me, gladly diagnosed the issue and fixed in a timely manner with perfect communication. Had a warranty issue and this dealer, which is located near me, gladly diagnosed the issue and fixed in a timely manner with perfect communication. More
by HARTWELL
May 16, 2020
I am not usually one to write reviews, but i feel compelled to in this case as the service i received was exceptional. This dealer had to fix what another dealer broke for me and did it in a fraction compelled to in this case as the service i received was exceptional. This dealer had to fix what another dealer broke for me and did it in a fraction of the time it took originally. Theyre quick and informative. They work with you. I will continue to bring my car here. More
by Mrsbean0623
May 12, 2020
It was the worst service I've ever had there. Communication was horrible it was only through text The only time I got a phone call is when I asked somebody to call me. Communication was horrible it was only through text The only time I got a phone call is when I asked somebody to call me. More
by WHAYNES2004
May 09, 2020
Have been very accommodating with appointment times, rides needed to and from dealership. Staff is friendly and helpful. Reminders of appoints coming and when work is fiished. rides needed to and from dealership. Staff is friendly and helpful. Reminders of appoints coming and when work is fiished. More
by gailmcarpenter
May 06, 2020
We are glad to be back to our oldest service advisor A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in San Francisco, but decided to come closer to home, to Dirito Brothers. This was our first visit to Dirito Brothers and we, naturally, had some doubts. However, as soon as we entered the service department we noticed a big TV screen with appointments, and immediately recognized a familiar name -- Marina Feiix, whom we have known since 1999. She served our Passat 1999, then she sold us Passat 2001, and later we returned to her with New Beetle. It dispersed all our worries. In a couple of hours we got our e-Golf back and, as usual with Marina, were very satisfied by the quality of her job. We also liked how the car was treated, cleaned and served. Of course, we will be back . More
by LUDABUDAEVA
April 30, 2020
We are always pleased with the service we receive from these folks!!! Been customers for years. Service department is top notch - always personable and professional. these folks!!! Been customers for years. Service department is top notch - always personable and professional. More
by THEDETRES
Other Employees Tagged: Kevin Hubert, Shannon Sousa , Marc Venturella
April 28, 2020
All of the staff were friendly and professional. The environment was clean and relaxed. They even sanitized my car before giving it back to me! environment was clean and relaxed. They even sanitized my car before giving it back to me! More
by JEN.DETERVILLE
Other Employees Tagged: Kevin Hubert, Shannon Sousa , Tim Luong
April 27, 2020
Always Excellence at VW Dirito Bros I have been working with Dirito Bros' sales and service team for 14 years. They always provide an excellent experience. I have confidence in both the I have been working with Dirito Bros' sales and service team for 14 years. They always provide an excellent experience. I have confidence in both the sales and service team members. Kevin and Marina have been responsive, knowledgeable and helpful over the years. I would recommend VW Dirito Bros, to any friend. Thank you for your consistent excellence! More
by JENNM
Other Employees Tagged: Sterling Daniels, Augusto”Gus The Bus” Davila, John Benitez, Kevin Hubert , Saul Canela, Oscar Dryden, Gerard Rose, Marc Venturella
April 25, 2020
The service department a Dirito Brothers is excellent. Mayra helped well beyond A+. She did more for us then I could have expected. Highly recommend service department. Mayra helped well beyond A+. She did more for us then I could have expected. Highly recommend service department. More
by WILLIAMAFRASER
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