Marino Iaderosa | Page 14

We did not intend to purchase a car, but once we arrived, the entire process was seamless. Great experience. the entire process was seamless. Great experience. More

by g8rs93 Verified Customer Verified Customer

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The dealership was clean and the staff were friendly. Marino Iaderosa met us at the door and made sure our needs were met. He has continued to check in making sure our purchase is working for us. Marino Iaderosa met us at the door and made sure our needs were met. He has continued to check in making sure our purchase is working for us. More

by jbackus6025 Verified Customer Verified Customer

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The customer service was excellent. Everyone that approached us was very kind and helpful. The snacks are a plus for me. Everyone that approached us was very kind and helpful. The snacks are a plus for me. More

by LISA_GUEVARA Verified Customer Verified Customer

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Sarasota BMW is a great dealership. Maria is the best at getting you what you need and keeping you informed about service. All of the staff was friendly, helpful and courteous. Maria is the best at getting you what you need and keeping you informed about service. All of the staff was friendly, helpful and courteous. More

by Reneedbondaroff Verified Customer Verified Customer

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We were told a personal check would be accepted to complete the transaction by Hassan and the next morning the young lady said that it would not be accepted. After more than an hour and a half, while complete the transaction by Hassan and the next morning the young lady said that it would not be accepted. After more than an hour and a half, while by wife was trying to arrange a wire transfer with out success the same lady accepted the personal check. We were there nearly three hours to finish up. Marino was with us the whole time and kept Cindy and me from walking away. No one at the dealership knew how angry we were getting based upon being told one thing and then another about the check. We do like the car! More

by chuckclouser01 Verified Customer Verified Customer

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The showroom was very clean and the staff was friendly and helpful. We were greeted immediately when we entered the door and asked by several employees throughout our time there if they could help us. and helpful. We were greeted immediately when we entered the door and asked by several employees throughout our time there if they could help us. More

by jbackus6025 Verified Customer Verified Customer

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At some point I felt rushed. I wasn't in finance yet and they asked me to insure it. I was told that the windows where tinted, tire replaced who know what else but no receipts to I wasn't in finance yet and they asked me to insure it. I was told that the windows where tinted, tire replaced who know what else but no receipts to prove it. But wasn't told that I was paying for it. If your purchasing a certified used car beware of the misc. line on the contract. Ask a lot of questions. I was screwed for $2500.00. I questioned the misc. charge i was told hat it was but the excuse was it was too late to call anyone since we closed the dealership. Finance was supposed to see if it could be taken off or lowered but they got what they wanted and that all that mattered. They didn't think about a loyal customer. I wanted to walk away but my wife loved the car after the test drive and its her birthday present. So all in all what's done is done. I know they wont respond to this but rest assured I wont be purchasing another car here nor any service. Not sure if I can trust them. More

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Osman and Marino were both wonderful. It was such a pleasure working with them. My questions were answered and I look forward to seeing them when I return for maintenance. It was such a pleasure working with them. My questions were answered and I look forward to seeing them when I return for maintenance. More

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Outstanding experience start to finish. Only negative is the length of time to complete the sale once the negotiations were done Only negative is the length of time to complete the sale once the negotiations were done More

by andyjacobs8 Verified Customer Verified Customer

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Great service! ! Nicole was an excellent teacher. Walked me through my first parking assist and I passed with flying colors. ! Nicole was an excellent teacher. Walked me through my first parking assist and I passed with flying colors. More

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