Mario Adams | Page 15

"Great Experience/Pleased/Happy" In September 2019, I purchased a 2016 Acadia Denali from Criswell Chevrolet in Gaithersburg, MD. I am very satisfied with my choice. The staff at Cri In September 2019, I purchased a 2016 Acadia Denali from Criswell Chevrolet in Gaithersburg, MD. I am very satisfied with my choice. The staff at Criswell Chevrolet was professional and courteous, communicated the process, and answered all questions and took care of my concerns. The Sales Advisor Mario Adams and the Finance Officer Greg Hoffman were very pleasant to work with. They responded to my e-mails and returned phones calls promptly which made the process go smoother. Mario wanted to know if I was satisfied with the Acadia Denali (YES Extremely Satisfied), and asked is there anything else he could do. He called and set-up OnStar, set-up XM radio and Bluetooth. There was no delaying or dragging out the process as in the past with other dealers. The hold process was finished within an hour of test driving the Acadia Denali and signing off on the paperwork. I would purchase another vehicle from Mario, Criswell Chevrolet, recommend him to anyone looking for vehicle. Thank you again for making this a Great Experience!!! More

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Great Service Mario expedited the process and was very helpful every step of the way. He had me driving the same afternoon, which was a lifesaver. I would definitel Mario expedited the process and was very helpful every step of the way. He had me driving the same afternoon, which was a lifesaver. I would definitely buy my next car here. Ahsan was also extremely helpful. He educated me on coverage plans, and I left worry-free. More

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Great experience with Mario Adams I worked with Mario Adams and had an excellent experience. After a test drive he told me there was a scratch that had to be repaired and a warranty i I worked with Mario Adams and had an excellent experience. After a test drive he told me there was a scratch that had to be repaired and a warranty item that he would take care of before I could take delivery. His communican was excellent throughout the process. Everyone at the dealership was extremely professional. All the repairs were done as promised Mario Adams is very professional and easy going. I would absolutely love to buy my next car from him and this dealership. Highly Recommend More

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Great experience Mario is the best. Great experience and customer service. We were reluctant and the beginning but Mario did help us a lot and guided us throughout th Mario is the best. Great experience and customer service. We were reluctant and the beginning but Mario did help us a lot and guided us throughout the entire process. Everything was so done quick and easy . We just made one offer and deal... Thank so much Mario. More

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Amazing service Mario is the best If you come to this location and don’t ask for Mario you are making a huge mistake. He is a top car salesman and won’t sell anything to you without a If you come to this location and don’t ask for Mario you are making a huge mistake. He is a top car salesman and won’t sell anything to you without a good conscience. ASK FOR MARIO More

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A Blessing in Disguise I walked in just to test drive, and Mario Adams made it possible for me to get a car. He went through extreme measures to make sure that I was happy a I walked in just to test drive, and Mario Adams made it possible for me to get a car. He went through extreme measures to make sure that I was happy and driving home in my brand new car. I LOVE MARIO!!! Rob Flowers helped seal the deal and was very cool to talk and work with! I love both guys!!! They both need a raise! More

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Great dealership to work with Mario Adams was very helpful in my purchase of a 2012 Jeep. He went over and above to make sure all my questions were answered and was very detailed Mario Adams was very helpful in my purchase of a 2012 Jeep. He went over and above to make sure all my questions were answered and was very detailed oriented to make sure the Jeep was ready to drive out of the dealership. I would highly recommend this dealership and especially working with Mario. Thanks Criswell!! More

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They made it work for me! I went to three dealerships and spent countless hours researching the best price on a particular car with a particular interior. I’m very picky! Mari I went to three dealerships and spent countless hours researching the best price on a particular car with a particular interior. I’m very picky! Mario was by far the most helpful and knowledgeable about his product, and quick response! they worked with me in my bank until we were all satisfied and confident about the purchase the ride home to Westminster wasn’t so bad in my brand new car ! thanks again Mario we will be back ! More

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Happy and Pleased If you need a vehicle I highly recommend Criswell in Gaithersburg Maryland and ask for Mario.. he's the best!! Mario had the vehicle ready for me to t If you need a vehicle I highly recommend Criswell in Gaithersburg Maryland and ask for Mario.. he's the best!! Mario had the vehicle ready for me to test drive as soon as I pulled into the dealership. He welcomed me with open arms and was very nice and treated me like family. I did purchase 2015 Nissan Rogue the process was quick and easy. So don't forget to ask for Mario when you go to Criswell in Gaithersburg Maryland More

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Hero to zero First, my experience with Mario has been great. I was in there six months earlier looking for a truck and someone beat me to the truck I was looking f First, my experience with Mario has been great. I was in there six months earlier looking for a truck and someone beat me to the truck I was looking for. Time went on and my Yukon was finally seeing its last days. It just so happened after a long day of looking at every Suburban in the area, I went back to Mario to finish the deal. What a pleasure to deal with. He's been there to assist even after the sale. Highly recommend!! However, after delivery I had some long drives ahead of me and needing a reliable vehicle to the hospital (dying family member), Pittsburgh, and Western Maryland, I made the mistake of using Chriswell's financing instead of going through my credit union. With a credit score of 770, he gave me interest of 5.89%, where as my credit union was 3.[something]. He gave me a bogus excuse that the vehicle had 75,000 miles was the reason. I felt like I was taken to the cleaners in a vulnerable moment. Days later, my credit union calls him repeatedly and no returned phone calls and made it as difficult as possible to switch to the credit union loan. More

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