Dealership Experience
6 yrs, 2 mos
Industry Experience
6 yrs, 2 mos
Specialties & Trainings
customer service
150 Reviews
Write a Review150 Reviews of Mario Picone
May 24, 2023
Outstanding service. Very professional. No hassle. Nate was very professional and thorough. Highly recommend this bmw dealership. Even though I didn't buy a BMW. Very professional. No hassle. Nate was very professional and thorough. Highly recommend this bmw dealership. Even though I didn't buy a BMW. More
Other Employees Tagged: Nathaniel
May 19, 2023
My wife and I have been seeing Derek as our service advisor for over 7 years now . We have been servicing several vehicles Derek is always professional and very knowlegeable. He always goes above and b advisor for over 7 years now . We have been servicing several vehicles Derek is always professional and very knowlegeable. He always goes above and beyond with all our BMW service needs. More
Other Employees Tagged: Derek Thomas , Chong Lee
May 05, 2023
Hassan is not only an excellent salesman but he is also learning the finance side of the business. But perhaps most importantly, he wants a happy Customer and will do what is takes to get you there witho learning the finance side of the business. But perhaps most importantly, he wants a happy Customer and will do what is takes to get you there without any pressure. . Outstanding. As is truly the whole team from Mario, on the internet side (but does makes executive decisions on the corporate side. Dave in finance was quite smooth and service....the whole team is outstanding but my rep Derek Thomas is fantastic the others may be as well but I haven't worked with them. More
Other Employees Tagged: Derek Thomas, Hassan El Hakim, David Fishburn , Chris Siriphokha
April 30, 2023
Buying my first BMW was exciting! Bobby Carr was great and made buying my 2021 BMW 2 Series 228i Gran Coup xDrive a very pleasant experience. He was informative and efficient. The Ge Bobby Carr was great and made buying my 2021 BMW 2 Series 228i Gran Coup xDrive a very pleasant experience. He was informative and efficient. The Genius, John, was very helpful when I took the car for a test drive. Both Bobby and John followed up with a phone call to ask me how things were going with my new BMW and assured me they are available to help should I need it. I have named my car “Betty White” I am looking forward to my road trip to Charleston in my 2 Series. I would also like to thank Mario Picone for keeping me informed through emails prior to heading to the dealership. All was smooth sailing! More
Other Employees Tagged: Bobby Carr
April 09, 2023
Fair communication and results left me feeling comfortable with the used car I was sold. comfortable with the used car I was sold. More
Other Employees Tagged: Hassan El Hakim, David Fishburn
March 26, 2023
Appreciate the service and timely response. Sercice advisor also made sure I was comp'd a free wash. Sercice advisor also made sure I was comp'd a free wash. More
Other Employees Tagged: Emilio Torres, Naycolle Wright, Jasmine Ingram, Timothy Chestnut, Lucy Aguilar , Humbert Cazaubon, Greg Jones
February 21, 2023
Mario Picone and Hassan El Hakim were a pleasure to work with. They were knowledgeable and went right to the bottom line which I very much appreciated. with. They were knowledgeable and went right to the bottom line which I very much appreciated. More
Other Employees Tagged: Hassan El Hakim
February 02, 2023
Derek Thomas has always been very courteous and knowledgeable over the 6 years I've been taking him my cars. knowledgeable over the 6 years I've been taking him my cars. More
Other Employees Tagged: Derek Thomas , Chong Lee, Kyle Tabar
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