Mario Puentes
Mario Puentes at Toyota of Hackensack

Mario Puentes | Page 15

General Sales Manager

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.4
159 Reviews

I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.

Dealership Experience

18 yrs

Industry Experience

31 yrs, 5 mos

4.4

159 Reviews

Write a Review

159 Reviews of Mario Puentes

February 20, 2020

Dealership Rating
Employee Rating

Excelent service! Everything went smooth quick and easy, my sales rep Bill Coll along with the sales managers Sam and Mario helped me get an awesome deal on a brand new Toyota! I will be bring friends and f More

by Aj
Recommend Dealer
Yes

Other Employees Tagged: Bill Coll , Sam

Feb 21, 2020

Toyota of Hackensack responded

Hi AJ! Thank you for your 5 star review! We are glad to hear that Billy, Sam, & Mario were able to assist you in getting a great deal! Referrals are always appreciated! Thank you for your purchase! Enjoy your new vehicle!

October 12, 2019

Dealership Rating
Employee Rating

Excellent experience!!! Financed a 2017 Camry SE! I frkn love it! To the sales team all the way up to finance and upper mgmt, thank you so much for taking care of me and my f More

by mreyez08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Park , Miriam Shanken

Oct 12, 2019

Toyota of Hackensack responded

Thank you for leaving us a 5 Star Review! We are overjoyed to hear that you love your 2017 Toyota Camry! We appreciate that you allowed us the opportunity to be your dealer of choice! Enjoy the Camry and Thank You once again!

May 29, 2019

Dealership Rating
Employee Rating

Would recommend I went to other dealers but I had the best service in this one. Nixon took the time to answer all my questions and I felt that I took the best decisio More

by delgado238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nixon Gomez

May 31, 2019

Toyota of Hackensack responded

We are glad to hear that Nixon was attentive and responsive in regards to the questions you had. Thank you for purchasing with us! We appreciate your business!

May 27, 2019

Dealership Rating
Employee Rating

Really friendly Miriam was super friendly, helpful and made the experience really enjoyable. She allowed us the time to make the experience that was best fit for us. More

by ffrasco13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miriam Shanken

May 31, 2019

Toyota of Hackensack responded

Thank you for taking the time to leave us a review! Miriam goes out of her way to make the experience as easy and enjoyable as possible. Thank you for your purchase and enjoy your new purchase!

May 24, 2019

Dealership Rating
Employee Rating

Best salesman in the business. Great experience! most wonderful Salesman I have ever had the pleasure to do business with him had a great deal of patience with me he never faltered and having me com More

by Martillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ANGEL ALVAREZ

May 31, 2019

Toyota of Hackensack responded

We are happy to hear that Angel was able to provide excellent customer service throughout your purchasing process. Congrats on your beautiful Tacoma! We really appreciate your business and I will pass along your review to Angel!

May 08, 2019

Dealership Rating
Employee Rating

Toyota Hackensack, great Dealer!! I just received my RAV 4 XLE, and im extremely happy with it. Toyota personnel take great care of the customers, they are super nice. The general mana More

by Madridxiomara
Price
Recommend Dealer
Yes

Other Employees Tagged: sales sales , Nixon Gomez, All of them!

May 09, 2019

Toyota of Hackensack responded

Thank you for your positive review! We are a family run dealership and we make great effort to ensure we deliver a positive experience! I will pass along your fantastic review to Nixon! Thank you for your business and enjoy your beautiful new RAV4!

April 24, 2019

Dealership Rating
Employee Rating

Didn’t get a lower payment. Staff was helpful. Ana explained all the features. Even though staff was helpful and I did get the one special thing which was the sunroof, they weren More

by Paodiana6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ana Mayers

January 14, 2019

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Employee Rating

Best experience with the best people I was nervous about working with a dealership in order to meet the need I had of a new car to replace my 2010 Toyota. I was met by a very personable More

by Katkam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ana Mayers , Edwin Mendez

Jan 21, 2019

Toyota of Hackensack responded

We understand that purchasing a vehicle can be stressful. We do our best to make sure the process is as easy as possible! I will pass along your review to Ana and Edwin! Thank you for your business and for taking the time to leave us a review!

August 27, 2018

Dealership Rating
Employee Rating

Great Service Everyone we dealt with at the dealership showed the utmost professionalism. We were treated with respect and given all the time we needed to make a More

by MBR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Coll , Dennis Donayre

August 17, 2018

Dealership Rating
Employee Rating

AMAZING EXPERIENCE From the moment we walked in to the moment we left we had great service! Second time back at this dealership and I wouldn’t go anywhere else! More

by Dkal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paulo Almeida, Jonathan Munoz, Jay Rim , Dennis Donayre

Oct 02, 2018

Toyota of Hackensack responded

Thank you so much for allowing us the opportunity to be your dealer of choice for a second time! We take great pride in providing excellent customer service! Enjoy your purchase!

Oct 19, 2018

Toyota of Hackensack responded

We appreciate that you came back to us a second time! We strive to provide the best service possible! Thank you again for your purchase and enjoy!

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