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Mario Puentes
Mario Puentes | Page 14
General Sales Manager
Toyota of Hackensack
278 River Street
Hackensack, NJ 07601
159 Reviews
I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.
Read moreDealership Experience
18 yrs
Industry Experience
31 yrs, 5 mos
159 Reviews
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159 Reviews of Mario Puentes
May 22, 2020
Do not patronize this dealership you will regret it. They don’t respond when you have a problem. STAY AWAY! Horrible Customer Service! Get everything in writing if you must buy here,my experience has been ho don’t respond when you have a problem. STAY AWAY! Horrible Customer Service! Get everything in writing if you must buy here,my experience has been horrible. They are all over you until you buy then they disappear on you. Finance people are pressuring you to add a warranty and they don’t honor their word. 4 months trying to get a refund for an extended warranty which I canceled and they never submitted. Taking advantage of people during this pandemic is shameful!! More
by joeluisbatista
Other Employees Tagged: sales sales, Fred Radulic, Tony Munoz, Michael Park, Jay Rim , Steven Rosenberg
May 08, 2020
Job well done I found you sales and service staff to be friendly and easy to work with. I've never owned a Toyota however, our Corolla is nice vehicle with many ni I found you sales and service staff to be friendly and easy to work with. I've never owned a Toyota however, our Corolla is nice vehicle with many nice features. In these times, I appreciate the contactless pickup and drop off. More
by DY1
Verified CustomerOther Employees Tagged: Melissa Louissaint
May 03, 2020
Professional and courteous. reliable and supportive of customer's personal needs. I highly recommend Toyota of Hackensack where customers are treated like family. No matter what the concern is Toyota is t customer's personal needs. I highly recommend Toyota of Hackensack where customers are treated like family. No matter what the concern is Toyota is there to help their customers. More
by PLIZMORELL
Other Employees Tagged: Armando Morell , Eddymer Diaz, Armando Morell
April 24, 2020
Great service during these difficult times All the personnel was very polite and aware of the covid virus. Hard to buy a car in this environment, but the dealer did a great job. All the personnel was very polite and aware of the covid virus. Hard to buy a car in this environment, but the dealer did a great job. More
by HARLYDOG219
Other Employees Tagged: Armando Morell, Jay Rim
April 22, 2020
They were friendly ,professional, and helpful, i am a very satisfied customer. I'll recommend the place for friends and family looking for a brand new toyota. very satisfied customer. I'll recommend the place for friends and family looking for a brand new toyota. More
by YPEDDIE
Other Employees Tagged: Armando Morell, Jay Rim
April 15, 2020
The people that I dealt with were very nice. All were very courteous and friendly, especially now when we have to conduct business by meeting outside and staying at a distance while signing paper All were very courteous and friendly, especially now when we have to conduct business by meeting outside and staying at a distance while signing papers. Everything was handled well. More
by jimvk
March 10, 2020
Great Experience Had trouble getting a car from another dealer. Armando at Toyota found the perfect car for me and even got me a great rate. I will not shop for a car Had trouble getting a car from another dealer. Armando at Toyota found the perfect car for me and even got me a great rate. I will not shop for a car anywhere else. The internet team and management staff are very involved ad care about their customers. Anyone looking to buy a car needs to come here if they want to be treated like they matter. Thank you guys so much More
by nmperez84
Other Employees Tagged: Armando Morell, Jay Rim , Eddymer Diaz
February 27, 2020
February 22, 2020
Thank you to Juan and Mario. Always a great experience. They lookout for customer and not the money. This is my first time purchasing here as I am from Philadelphia but my fiance purchased plenty from them They lookout for customer and not the money. This is my first time purchasing here as I am from Philadelphia but my fiance purchased plenty from them and we will continue to travel here for future cars. More
by misty0517
Other Employees Tagged: Juan
February 21, 2020
Smooth, fast and effective If you are looking for the seamless and effective experience in purchasing car. Then it is Toyota Hackensack with the exceptional service of Ana and M If you are looking for the seamless and effective experience in purchasing car. Then it is Toyota Hackensack with the exceptional service of Ana and Mario. We are a church, so the process can be a complex, well not really! This team knows how to handle any transaction you can think of! We keep coming back! More
by K. Mikhail
Other Employees Tagged: Ana Mayers
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