Mario Sanchez | Page 17

Mario was an awesome salesman. Very helpful. But the management was very disappointing to my wife and I. I was purchasing a car you had advertise , and just because I wanted to get my own financing and management was very disappointing to my wife and I. I was purchasing a car you had advertise , and just because I wanted to get my own financing and not use yours, the deal was canceled. If I had the cash I would of gotten the car . Two years ago I tried to lease one at the advertisement deal and just because I had turned in my lease in a bit earlier then what was required, no deal was made . This is my last time I will ever put foot at your dealership and would definitely not recommend it to anyone ! More

by Jmmcjj Verified Customer Verified Customer

Report | Print

My inital experience when I arrived was not good...I was actually going to leave. The Sales Rep that approached us didn't even occupany my family to look at a specific vehicle he just pointed us in the dire actually going to leave. The Sales Rep that approached us didn't even occupany my family to look at a specific vehicle he just pointed us in the direction to go. After walking from the front, to the back and back to the front, I asked if I could get assistance with the vehicle. Mario Sanchez immediately approached my family and was eager to assistance us. My overall experience with Mario was excellent...We ended up purchasing our 3rd vehicle...Thank you Mario for excellent customer service... More

Report | Print

Great customer service! Mario gracious, answered all my questions and very patient. Mario is a problem solver not a car salesman. Best price and You checked all SoCal Cadillac Dealerships questions and very patient. Mario is a problem solver not a car salesman. Best price and You checked all SoCal Cadillac Dealerships More

by MUSERRANO Verified Customer Verified Customer

Report | Print

Nobu THANK YOU! For always making my service visit a seamless experience. You responded to my concerns and set up an appointment. Mark Christopher thanks. seamless experience. You responded to my concerns and set up an appointment. Mark Christopher thanks. More

by JGARCIA@ Verified Customer Verified Customer

Report | Print

An amazing experience. From introduction s, test drive, finance to explanation of the features of the truck. Mario and Sam did an awesome job. I would recommend your dealership to anyone in the market for finance to explanation of the features of the truck. Mario and Sam did an awesome job. I would recommend your dealership to anyone in the market for new vehicle. I felt I was treated very respectfully and I thought I got a very fair deal. More

Report | Print

Our visit to Mark Christopher Auto Center was due to our looking at purchasing a new GMC Yukon SLT. We had been looking at the 2021 GMC Denali’s. first at Hardin in Anaheim but there were no discounts avai looking at purchasing a new GMC Yukon SLT. We had been looking at the 2021 GMC Denali’s. first at Hardin in Anaheim but there were no discounts available anywhere on the new GMC Yukon’s, so we decided to go with the SLT instead. We ended up going to the Tustin Dealer because they had two Yukon’s for sale at $5,000 off on their website and I had purchased vehicles their previously. After our test drive I told the agent, we will buy this Yukon right now and pay cash, great price and vehicle. Right then the sales manager comes out and said the Yukon was sold, took the keys from my hands, ignored my wife and mother in law and drove the car off. What a joke. My family through me has purchased 5 vehicles through This Tustin Dealer on the family plan and will never buy another vehicle from them again the way we were treated, such disrespect, WOW!!!! I am sure they don’t care so we will also tell everyone we know to never go there also. No respect and rude to my mother in law. So we looked online again saw a 2021 Metallic Blue GMC SLT at Mark Christopher Auto Center and a white one in Cerritos. We called Cerritos first and it had been sold the previous day, so we called Ontario and spoke to one of their representatives Mario, who said he would have the car ready for a test drive when we got there. From our previous dealer visits and calls to dealers, we knew their was the Costco $1,000 discount available on the Yukon’s but no other dealer discounts at the moment with the newer designed models. We decided to drive all the way (33 miles) to Mark Christopher Auto Center to check this Yukon out. Once we got to our location, we called Mario as he Requested and he came right over to the GMC building. He got the keys, checked CA DL and we took our test drive with the only GMC Yukon SLT left on the lot. Not a lot of inventory with COVID-19. We still had many questions about this GMC Yukon and he answered them all. My wife, mother in law and myself were impressed, appreciated the courteous attitude and knowledge Mario had of the vehicle. We had visited many GMC (Yukon) and Chevrolet (Tahoe) locations by this time. After some considerable discussion and wonderful service here at Mark Christopher Auto Center from Mario and some of the other representatives We decided to purchase this 2021 Metallic Blue GMC Yukon SLT. Attitude, respect, knowledge and a great vehicle go a long way with us. Even though this dealer is farther away than all the others at this time, we would drive this far again to purchase a GMC knowing we will receive great customer service and knowledgeable representatives. Thank you Mario. More

by markmpbcapitalconsulting Verified Customer Verified Customer

Report | Print

Took 45 minutes for a salesperson to even greet us, trade in was grossly undervalued, and despite repeatedly declining additional coverage, an extended warranty was snuck into our contract. in was grossly undervalued, and despite repeatedly declining additional coverage, an extended warranty was snuck into our contract. More

by Poor service Verified Customer Verified Customer

Report | Print

What a great experience! I started working with Mario Sanchez yesterday by phone and text. He got everything set up for me to come in to the dealership this morning. I test drove the car and then we went Sanchez yesterday by phone and text. He got everything set up for me to come in to the dealership this morning. I test drove the car and then we went inside for the dreaded paperwork. But since Mario had everything ready ahead of time, it was a quick and painless process. We were there less than an hour and a half and I now have a beautiful new 2021 Equinox. This was the BEST car buying experience EVER!!! More

Report | Print

Mario Sanchez was professional from start to finish. The entire process of buying was simple and transparent as a result. Would highly recommend them if you are in the market for a new vehicle. entire process of buying was simple and transparent as a result. Would highly recommend them if you are in the market for a new vehicle. More

by EWANG109 Verified Customer Verified Customer

Report | Print

You are treated so well when you come to Mark Christopher. Their knowledge and professionalism are very impressive. I had many questions and they took great care to answer them all. I love my new Christopher. Their knowledge and professionalism are very impressive. I had many questions and they took great care to answer them all. I love my new car More

by K Steele Verified Customer Verified Customer

Report | Print