Marisa Thompson | Page 17

I hate going to car dealerships due to years of having to put up with the hassels of dealing with the sales people. Therefore I checked with my neighbor who purchased his vehicle from 5-Star and was referre put up with the hassels of dealing with the sales people. Therefore I checked with my neighbor who purchased his vehicle from 5-Star and was referred to Marisa Thompson. The experience started with low expectations and ended up being the best car buying experience I've ever had. More

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Marisa and my finance manager were very helpful and pleasant to work with. They made my experience getting a new car easy, unlike other places where you are consistently being harassed and bothered. pleasant to work with. They made my experience getting a new car easy, unlike other places where you are consistently being harassed and bothered. Marisa, worked with me in regards to what my budget was and what kind of car I could afford. She set up my Sync for me and even walked me through on how to work it. I look forward to working with Marisa in any future endeavors and would have pleasure in recommending Marisa and the Five Star Ford team to any individuals that are looking for a vehicle. For additional reference, Marisa was not found by chance. My parents have done business with Marisa twice now and recommended me to her and the Five Star team. It was truly a pleasure working with her and I could not be happier with the car that I have leased. Thank you everyone at FIVE STAR FORD for making my car buying experience a hassle free and pleasurable experience!! More

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I have used Marisa on several other puchases and she has always been so great to work with. This time I was on the fence about which car to purchase, looking at three of them. It was past the time that Mari always been so great to work with. This time I was on the fence about which car to purchase, looking at three of them. It was past the time that Marisa should have left to go be with her family but she never rushed me to make up my mind and was really concerned with me finding the right car. She listened to what I really wanted in a car and lead me to my new car that I love! I have always wanted to try leasing a car and Marisa explained everything to me, by this time I had been there three hourse, and helped me to see this was the best bet for me. I will be back when my lease is up to see Marisa either for another lease or to purchase a car. More

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Marisa made things very easy to buy new truck. She was straight forward and told me upfront what the deal would cost, and I was very happy. The truck was delivered and everything was explained to me. I wo straight forward and told me upfront what the deal would cost, and I was very happy. The truck was delivered and everything was explained to me. I would recommend that anyone wanting a great deal. Thanks More

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I contacted this dealership looking for a new Ford Escape. Marisa responded quickly with a great price. I advised her that I had already secured financing but would be open to use another financing Escape. Marisa responded quickly with a great price. I advised her that I had already secured financing but would be open to use another financing company if she could get me a lower rate. Marisa was able to get me a rate about 5% lower with the same finance company I had got a loan secured through in the first place. About a week later, I had some questions about my car and I called Marisa about 9 in the evening because I couldn't wait until the next day and she answered all my questions. She was very kind and thorough. She placed her own personal life to the side to help me and I am very grateful for that. I just moved from another state and Marisa, along with Betty Watkins and the gentleman in the finance office were very kind and thorough in explaining to me everything I needed to know since Texas does things differently regarding the sales tax, title and license. They were very quick and I didn't spend all day at the dealership as I have had to in the past at the other ones. I have been buying cars since 1992 and I can say with 100% confidence that this was the best car-buying experience I ever had. They were straight forward with the pricing, quick and they went out of their way to get me a decent rate for financing and to answer any questions I had, no matter what time of day it was. I would recommend them to any person interested in buying a Ford. More

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I have varying experiences when buying a car, but none like we experienced on this occasion. We had a general idea what we wanted but had a number of questions because of the many choices in automobiles a like we experienced on this occasion. We had a general idea what we wanted but had a number of questions because of the many choices in automobiles as well as whether to lease or purchase. We were given excellent choices and explanations concerning the various choices of vehicles and accessories. When it came to the method of financing, we were given a very clear, straight forward explanation of the advantages and disadvantages of leasing or purchasing and what we might expect depending on the method used. We tried several vehicles. The various features were explained to our satisfaction. We were on a tight time schedule but never felt rushed. Those we dealt with accommodated our situation. The process was expedited for us in closing on the lease. We were given a fair value on our trade in. We were made to feel like valued customers. We did not have time to complete the walk through on the vehicle but arrangements were made for us to return and do that at a time that fit our schedule. We left with a sense of trust and satisfaction that has exceeded all prior car purchasing experiences. More

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I went shopping for a truck and having owned a Ford F150 years ago, I knew without a doubt that is what I wanted. I sent in an inquiry via the internet not understanding how it worked. Marisa was very pat years ago, I knew without a doubt that is what I wanted. I sent in an inquiry via the internet not understanding how it worked. Marisa was very patient with me throughout the experience, explaining the difference between internet options and walking in to the dealer. I sent in my request the first week of January and knew I was going to have to wait until the end of month, Marisa was very understanding with this and didn't turn me away. She was knowledgeable and worked very hard to ensure I would get exactly what I wanted in the Ford F150. She searched all locations from where they could do a trade and made sure I was able to stay within my budget. I have to say, this was the best experience I have ever had purchasing a new vehicle. I had mentioned in the phone survey that the fincance was a 4, this to me had no reflections on Marisa whatsoever. I thought I was rating the finance department personnel and felt the gentleman I dealt with was very inpersonable. Marisa did wonderful work to ensure the financing was within my budget and also to make sure leasing would not be a better option. I would, without any doubt, refer any of my friends to Five Star Ford and most importantly, Marisa Thompson. More

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Everyone at 5 Star Ford NRH was very knowledgable, friendly and professional. I was also impressed with the longevity of the staff at 5 Star Ford. It says alot about the Dealer and it's team for peopl friendly and professional. I was also impressed with the longevity of the staff at 5 Star Ford. It says alot about the Dealer and it's team for people to want to stay there for a long time. More

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This is the second lease I have gotten in the last six months from 5 Star and I am still overly impressed with how easy it is to get things done here. My sales person, Marisa Thompson, was on vacation du months from 5 Star and I am still overly impressed with how easy it is to get things done here. My sales person, Marisa Thompson, was on vacation during the last part of my deal and was able to get the truck I wanted and pass all my info to another sales person to make the whole transaction painless for me. More

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I like the style I like the make I like all Fords I I like the style I like the make I like all Fords I like the frendless of FIVE STAR FORDS employees I would recommend any new car or truck buyer t I like the style I like the make I like all Fords I like the frendless of FIVE STAR FORDS employees I would recommend any new car or truck buyer to ask for Marisa Thompson, she new the answer to every question I had asked her, from how to operate the new GPS or how to hook up my SYNC. P.S Marisa has sold to me and my family [4] FORDS More

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