Marisa Thompson | Page 20

Great communication and client service. My car was being held upwaiting for a special inspection and I was given an update daily. Not to mention, because of the hold up my car was personally delivered to me held upwaiting for a special inspection and I was given an update daily. Not to mention, because of the hold up my car was personally delivered to me and my windows were tented complimentary. Thank you Kelly and Marisa for going above and beyond! More

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Every salesperson made eye contact and smiled when I was on the floor or outside, even when I was with Marisa and they knew I wasn't "fair game". When I test drove the car, Marisa explained everything befo on the floor or outside, even when I was with Marisa and they knew I wasn't "fair game". When I test drove the car, Marisa explained everything before I got in the car. She opened the trunk showing me where the button was in the car. I had been to another dealership that handed me the keys and said here. That is okay, but the other was better. More

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Best car buying experience yet. Jerry Reynolds pointed me to Five Star Ford via E-mail on Monday. I talked to Joshua over the phone for 15 minutes. Went to see the truck on Tuesday afternoon. Signed the pape to Five Star Ford via E-mail on Monday. I talked to Joshua over the phone for 15 minutes. Went to see the truck on Tuesday afternoon. Signed the papers at the credit union a 4:00. I drove the truck home Tuesday evening. Marisa was very informative and expained all of the features of the vehicle. I would recomend Five Star Ford to my friends and family. More

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I have purchased 8 vehicles from Five Star Ford and the last 6 have been with Marissa Thompson. I would say she is the number one reason I return to Five Star Ford for my vehicle purchase. Her no hassle ap last 6 have been with Marissa Thompson. I would say she is the number one reason I return to Five Star Ford for my vehicle purchase. Her no hassle approach and personal demeanor make it an easy sell. She is a valuable asset and as long as she is with Five Star I will return to buy my vehicles there. We consider her an extended family member and appreciate the honesty in which she addresses each situation. Ford has been my preference for years and as long as the quality and product remains reliable I will continue to consider Ford my first choice. Thank you More

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We have purchased four vehicles from Marisa Thompson at Five Star Ford and the experience has been exceptional each time. It's not just the great attitude but truely great experience. Every person we talk Five Star Ford and the experience has been exceptional each time. It's not just the great attitude but truely great experience. Every person we talk to were exceptional. Each time we purchased a vehicle, Marisa makes it better then the last time we purchased. I don't know how she does it. Thanks Marisa and all the staff at Five Star Ford in North Richland Hills. More

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I have purchased seven vehicles since 1999 from Five Star Ford and specifically dealt with Marissa on six of those. Whan buying a car I always look to Five Star and specifically Marissa. I would say she is a Ford and specifically dealt with Marissa on six of those. Whan buying a car I always look to Five Star and specifically Marissa. I would say she is a valuable asset to there business. I have referred family and friends, Marissa, always gets them taken care of and makes sure to have a great relationship with her customers. When I buy a vehicle from Marissa I never feel as if I have been hoodwinked and I have never felt buyer's remorse. In conclusion, as long as Marissa is with Five Star Ford they will be the first and only dealer I consult for my transportation needs. More

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We just completed our fourth purchase from Five Star Ford and Marisa Thompson. It could not have gone any smoother. Marisa ensures that everything is handled from beginning to end. Everyone from make-read and Marisa Thompson. It could not have gone any smoother. Marisa ensures that everything is handled from beginning to end. Everyone from make-ready through finaning made sure our needs were met or exceeded. I look forward to working with Marisa and the Five Star team on my next Ford purchase. More

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My experience at five star ford today was the easiest most pleasant vehicle purchase I have ever had. I dealt with Marisa Thompson and she made all my request and needs her main priority. I also told her most pleasant vehicle purchase I have ever had. I dealt with Marisa Thompson and she made all my request and needs her main priority. I also told her I did not have a lot of time due to my work schedule, and she made the whole process in buying my truck about an hour and 15 minutes. I will go back to Marisa for my next purchase and have every intention in recommending her. I was given her name by a friend who highly recommend her. More

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Had a terrible experience at Grand Prairie Ford, was shuffled between 3 salespeople who weren't interested. Arrived at Five Star and was treated very well, wonderful experience there! Highly reccomend shuffled between 3 salespeople who weren't interested. Arrived at Five Star and was treated very well, wonderful experience there! Highly reccomend that you go see them if you want a great deal and courteous salespeople. More

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The Sales Reprepresentative the I worked with was very tuned-in to my truck buying requirments and was very friendly and cordial to work with. There was no "hard sell" which I very much appreciated. I'm tuned-in to my truck buying requirments and was very friendly and cordial to work with. There was no "hard sell" which I very much appreciated. I'm always "leary" of the finance department, but they too were very friendly and helpful. No "hard sell" for any "add-on" products. Overall, my experience with Five Star Ford was very good and I would recommend them to anyone. Actually, the dealership was recommended to me by one of my friends who had bought a truck there. Excellent truck buying experience. More

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