Marisol Victor
Marisol Victor at Downey Hyundai

Marisol Victor

BDC Service

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
17 Reviews

Dealership Experience

8 mos

Industry Experience

8 mos

Languages Spoken

English English

Spanish Spanish

4.4

17 Reviews

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17 Reviews of Marisol Victor

September 02, 2025

Dealership Rating
Employee Rating

Good service Great communication Clean Less waiting Quick service Professional Not expensive Totally recommend this dealership to anyone More

by biancamunoz3462
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

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They took so long with my car the machine broke it was a long Saturday More

by TIFFANISTARKS
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2025

Downey Hyundai responded

Thank you, Tiffani, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 29, 2025

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Great service. Waiting room has great accommodation and they make sure that any issues with your vehicle are fixed. More

by TONYRAMOS6869
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Recommend Dealer
Yes
Aug 29, 2025

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 22, 2025

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Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More

by rzapata7707
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2025

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

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I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa More

by IVETTERODDA63
Service Price Transparency
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Recommend Dealer
Yes
Aug 18, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

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Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta More

by CYSTALPISTOL360
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Recommend Dealer
Yes
Aug 15, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 30, 2025

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Mario was really helpful and also the lady by the coffee I didn't get her name . Everyone was nice More

by deanthonywilson61
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Recommend Dealer
Yes
Jul 30, 2025

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for taking the time to share your experience at Downey Hyundai. We truly value your feedback. If there's anything you'd like to discuss further—whether it's a compliment or a concern—we're here to listen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

July 21, 2025

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Employee Rating

Went for 51k inspection and oil change. Service took a little longer than expected but was explained to me that they were training new mechanics. A discount for the extra time was applied t More

by Manuel.hernandez.bghs
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Recommend Dealer
Yes

July 09, 2025

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First, I show up to my appt and they tell me I need to come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had More

by kat.bar99
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Recommend Dealer
No

June 12, 2025

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Employee Rating

GRACIAS POR TODO EXELENTE SERVICIO GRACIAS GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR More

by MANUEL.LOPEZ.A15
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Recommend Dealer
Yes
1

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