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Marisol Victor
Marisol Victor at Downey Hyundai

Marisol Victor

BDC Service

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

Contact Me
4.2
21 Reviews

Dealership Experience

8 mos

Industry Experience

8 mos

Languages Spoken

English English

Spanish Spanish

4.2

21 Reviews

Write a Review

21 Reviews of Marisol Victor

September 13, 2025

Dealership Rating
Employee Rating

The customer respersenative communicated accurately and honestly..They explained the work being done.well.She had a nice smile. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez

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September 12, 2025

Dealership Rating
Employee Rating

ktkskwkkqkkkrel odoek kd dj dje. dke dj d dnd dje d rk. dje d ke e dje e d More

by ELINOHAKOBYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 08, 2025

Dealership Rating
Employee Rating

Great friendly customer service, it was early when I went in and everyone was so welcoming. More

by LMZAPATA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez

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Sep 08, 2025

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 05, 2025

Dealership Rating
Employee Rating

La verdad muy mal cervicio no e tenido buena experiencia acerca del servicio y de la agencia es mi punto de vista personal More

by MC545624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez

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Sep 08, 2025

Downey Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 02, 2025

Dealership Rating
Employee Rating

Good service Great communication Clean Less waiting Quick service Professional Not expensive Totally recommend this dealership to anyone More

by biancamunoz3462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez

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Sep 02, 2025

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 29, 2025

Dealership Rating
Employee Rating

They took so long with my car the machine broke it was a long Saturday More

by TIFFANISTARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Downey Hyundai responded

Thank you, Tiffani, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 29, 2025

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Employee Rating

Great service. Waiting room has great accommodation and they make sure that any issues with your vehicle are fixed. More

by TONYRAMOS6869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez

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Aug 29, 2025

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 22, 2025

Dealership Rating
Employee Rating

Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More

by rzapata7707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez

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Aug 22, 2025

Downey Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 18, 2025

Dealership Rating
Employee Rating

I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa More

by IVETTERODDA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ravi Malhotra, Ray Malhotra, Tony Bui, Edgar Cruz, Chris Estrada, Lou Machado, Angel Duran, Alainea Butler, Nancy Gonzalez

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Aug 18, 2025

Downey Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

August 15, 2025

Dealership Rating
Employee Rating

Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta More

by CYSTALPISTOL360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Angel Duran, Alainea Butler, Nancy Gonzalez

Report | Print
Aug 15, 2025

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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