Every staff member is friendly & knows the products The
waiting area is very comfortable and coffee is appreciated.
waiting area is very comfortable and coffee is appreciated.
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by Peg
Service Price Transparency
The service team is the best.
I drive 20 miles to use Sullivan service and Watertown Honda is a mile from me that’s how much I like Sullivans service team , everyone I’ve had to d
I drive 20 miles to use Sullivan service and Watertown Honda is a mile from me that’s how much I like Sullivans service team , everyone I’ve had to deal with was extremely knowledgeable about any of the services my vehicles required.
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by cliano
Service Price Transparency
Other Employees Tagged:
Laura Gambino
, Paige White Service ******
Feb 03, 2026 -
Sullivan Honda responded
Hi Cliano, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Always a great experience fair and honest price and
always greeted with a smile glad your there
Rick
always greeted with a smile glad your there
Rick
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by rmeehan
Service Price Transparency
Jan 26, 2026 -
Sullivan Honda responded
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I received a fantastic level of service.
I was greeted and experienced no wait. Communication was clear and the overall environment was spotless.
I was greeted and experienced no wait. Communication was clear and the overall environment was spotless.
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by Boornazian
Service Price Transparency
Jan 16, 2026 -
Sullivan Honda responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service and sales customer service is straight forward
and honest. The purchase was a straight forward and pleasant process with Dave Paolino. Service was the same level with no complications whatsoever.
and honest. The purchase was a straight forward and pleasant process with Dave Paolino. Service was the same level with no complications whatsoever. Very happy with the car and with Sullivan for sales and service.
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by jlobre
Service Price Transparency
Other Employees Tagged:
Dave Paolino, Sr Sales
Dec 20, 2025 -
Sullivan Honda responded
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Great service
Prices are actually lower than my local
garage. Fairly quick service also. Very thorough
garage. Fairly quick service also. Very thorough
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by chaplainbob1960
Service Price Transparency
Nov 29, 2025 -
Sullivan Honda responded
Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I'd like to thank the people at Sullivan Honda for
their help, advice, and sympathy - during a very difficult period in my life - from having a collision followed by purchasing a new Honda in 2025. V
their help, advice, and sympathy - during a very difficult period in my life - from having a collision followed by purchasing a new Honda in 2025. Veronica Bournival eased that transitional period knowledgeably with all the paper work involved, and smoothly, with patience and understanding.
This was the 3rd Honda that I have purchased from Torrington Honda, first on Water Street, and then Sullivan Honda on East Main Street; over a period of about 50 years, I have had all service and repairs done with your competent service staff.
I am grateful and appreciative of your business and knowledgeable staff,
Gunnel Kristine Wallstrom
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by kwallstrom
Nov 04, 2025 -
Sullivan Honda responded
Hi, we're happy you found our staff to be so supportive during your experience here at Sullivan Honda. Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
been doing business with them for many years,they are
great people to work with
great people to work with
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by joyceconsolini8
Service Price Transparency
Sep 09, 2025 -
Sullivan Honda responded
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Customer service at Torrington Honda is always good.
They had me in and out of there in no time for a simple oil change.
They had me in and out of there in no time for a simple oil change.
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by Tpdavi
Service Price Transparency
Jun 30, 2025 -
Sullivan Honda responded
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
The people at Sullivan Honda have always been great, we
have had our cars serviced there and bought a used car there. Always wonderful
have had our cars serviced there and bought a used car there. Always wonderful
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by dnagle
Service Price Transparency
Jun 09, 2025 -
Sullivan Honda responded
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!