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Marissa Kleiner
Marissa Kleiner at Napoli Nissan
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Marissa Kleiner | Page 4

Service Advisor

Napoli Nissan

688 Bridgeport Ave.
Milford, CT 06460

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4.8
486 Reviews
4.8

486 Reviews

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486 Reviews of Marissa Kleiner

December 29, 2023

Dealership Rating
Employee Rating

Excellent customer service as always. Napoli always takes great care of their customers. Top notch! More

by allan.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui, Luis Arboleda

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Jan 03, 2024

Napoli Nissan responded

Hey Allan, thank you for the 5-star rating! We're wonderful to hear that you consistently experience excellent customer service with Napoli Nissan. We look forward to serving you again! Safe travels!

December 22, 2023

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Employee Rating

A very nice service dept where the people are very friendly and do good work. More

by SAINTSTEPHEN777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Haverl, Junior Segui, Tim Maxfield, Luis Arboleda, Reuben Burgos

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Dec 22, 2023

Napoli Nissan responded

Thank you for the wonderful review! Our Napoli Nissan team appreciates your support and looks forward to serving you again next time!

December 18, 2023

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Employee Rating

Fast service very professional. Good idea with video recording and sending to costumer. Five stars for cleaning More

by Pit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui, Luis Arboleda

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Dec 18, 2023

Napoli Nissan responded

We're glad to know you appreciated our video recording service and professional approach at Napoli Nissan. Thanks for the five-star review, especially regarding our cleaning efforts!

December 09, 2023

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Employee Rating

The Service Department representative was courteous and polite. Part received and installed on my vehicle in a short period of time. More

by PLONGO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui, Luis Arboleda

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Dec 11, 2023

Napoli Nissan responded

We're glad to know our service team at Napoli Nissan was able to assist you efficiently and courteously. Thank you for your positive feedback!

November 29, 2023

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Un concesionario de vehículos muy eficiente muy buena atención al cliente y sobretodo precios muy económicos y facilidades de pago para adquirir un vehiculo More

by rodney leonardo carpio valarezo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nazario Santos, Ron Valentino, Ron "Stumpy" Fiorella, Ricky Mills, Frank Acampora, Mike G., Junior Segui, Luis Arboleda, Reuben Burgos , Gustavo

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Nov 29, 2023

Napoli Nissan responded

Rodney, gracias por compartir tu experiencia positiva en Napoli Nissan. Nos alegra saber que encontraste nuestro servicio eficiente y nuestros precios económicos. ¡Esperamos verte de nuevo pronto!

November 23, 2023

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Employee Rating

My experience was Great Luis was a great service help and the whole team. I’m promoting Nissan Napoli on all platforms God bless More

by TARONMULDROW36.TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui, Luis Arboleda

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Nov 24, 2023

Napoli Nissan responded

Hi Taron! We're so glad to know that you had a great experience with Luis and the rest of our team at Napoli Nissan! Your promotion on all platforms is greatly appreciated. Thanks for your review!

November 22, 2023

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Employee Rating

Thank you Napoli service team for inspecting my car and providing the as is status. I would love to visit again for next service. Happy Thanksgiving to you all! More

by itsritesh4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui, Luis Arboleda

Helpful
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Nov 22, 2023

Napoli Nissan responded

We're glad to know our service team at Napoli Nissan was able to assist you with your car inspection. We look forward to seeing you for your next visit! Happy Thanksgiving!

November 20, 2023

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Employee Rating

Vast majority of all my experiences at this service department have been positive. I have been using this department since 2018. More

by rdmjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Valentino, Frank Acampora, Junior Segui, Luis Arboleda

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Nov 21, 2023

Napoli Nissan responded

We're glad to know that you've had positive experiences with our service department at Napoli Nissan since 2018. We appreciate your continued trust in us and look forward to serving you for many more years!

November 19, 2023

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Employee Rating

Always quality work whenever I have an appointment to bring in my car for service. More

by MORTIS329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui, Luis Arboleda

Helpful
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Nov 21, 2023

Napoli Nissan responded

Hey Mortis, thank you for your loyalty and for choosing Napoli Nissan for your car needs. We look forward to assisting you again in the future! Safe travels!

November 19, 2023

Dealership Rating
Employee Rating

Unfortunately, the service team is extemely incompetent and very inattentive to the needs of their customers. More

by Genius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Junior Segui, Luis Arboleda

Helpful
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Nov 27, 2023

Napoli Nissan responded

We're sorry to read about your experience. We strive for excellence in customer service and it's clear we fell short this time around. We'd like the opportunity to discuss this further with you, so if you're willing, please reach out directly at your earliest convenience. Thank you, Scott Haverl - General Manager - 203-877-5141

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