Maritza Hererra | Page 2

Mazda of Elk Grove responded

Thank you for your wonderful review, Karim! We’re happy to hear that you had a smooth experience at Mazda of Elk Grove and that our team was able to assist you with your Mazda CX-5 driver's seat promptly. Our team appreciates your kind words and hopes to see you again soon! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your wonderful review, Larry! We’re thrilled to hear that your repairs were completed in a timely manner and that our team provided you with kind and courteous service at Mazda of Elk Grove. It's great you found the video helpful in understanding the repairs. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your feedback, Louise! We appreciate your kind words about your experience at Mazda of Elk Grove. It's fantastic to hear that you were greeted promptly and found our team friendly. It's great that you enjoyed the video inspection of your car. We look forward to seeing you again for your next visit! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your wonderful review, Brad! We’re pleased to hear that you had a great experience with us at Mazda of Elk Grove. It’s fantastic to know that our team, including Brandon, was able to take care of your issues with your new Mazda CX-70. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your kind words, Yvonne! We at Mazda of Elk Grove are thrilled to hear that you found our staff helpful and thorough. We strive to be transparent with costs and timelines, and it's wonderful to know you appreciate that. Our team looks forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for the kind review, Ed! We’re happy to know everything went smoothly during your visit to Mazda of Elk Grove, from the professional service to the rental car recommendation. Making the process easy and convenient is always our goal. We appreciate your support and hope to see you again! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your wonderful review! We’re delighted to hear that you had an exceptional experience with our service department at Mazda of Elk Grove. It's great to know that our staff greeted you warmly and completed your car service on time. We’re also glad you enjoyed the video of your vehicle being taken care of. Our team appreciates your feedback and looks forward to seeing you again! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your wonderful review, Donna! We’re thrilled to hear that you received great customer service at Mazda of Elk Grove and that we could assist you in scheduling your prepaid service calls. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your feedback. We’re glad to hear that you had a positive experience with our service advisor at Mazda of Elk Grove. We understand your concerns regarding the duration of the oil change and the service fee for credit card use. Your insights are valuable, and we appreciate you bringing them to our attention. If you have further concerns, please feel free to contact us directly. We look forward to serving you again! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your feedback! We are glad to hear you found Mazda of Elk Grove to be friendly and well-maintained. We appreciate your suggestion about enhancing the snack options and creating a more peaceful waiting area. Your input helps us improve. We hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove