Mark Allen | Page 11

I was looking for a change—and I got it! After making 4 purchases over the last 10 years at my former dealership, I became concerned about their dwindling enthusiasm to retain me as a 50-yea After making 4 purchases over the last 10 years at my former dealership, I became concerned about their dwindling enthusiasm to retain me as a 50-year GM customer. I traveled to Plaza Cadillac to attempt a new relationship. Rick Jimenez was just the ticket. Rick was personable, customer-focused, and accommodating; a pleasure to work with. I would attach those same qualities to Mark Allen, who followed up with the financing. Both were active listeners and did not turn our stay into a marathon visit. No hard sell here, just a pleasant and rewarding experience, with none of the (usual) anxiety on the way home in our new XT4. More

by ebz062001 Verified Customer Verified Customer

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Well satisfied with everyone who worked with us diligently to put the deal together. A special thanks to Joe Welch, our salesman, for his knowledge & staying over to get our New Cadillac XT5 deliv diligently to put the deal together. A special thanks to Joe Welch, our salesman, for his knowledge & staying over to get our New Cadillac XT5 delivered to us. More

by thompsonjeri97 Verified Customer Verified Customer

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Great service by our sales person Rick and Mark Allen that did all our paperwork. that did all our paperwork. More

by JAS1939 Verified Customer Verified Customer

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They are allways professional and just plain nice people been my dealership for about 15 years been my dealership for about 15 years More

by bigdaddydoiz Verified Customer Verified Customer

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Friendly greeting upon arrival and explanation of what was being done was clear. My wait time was exactly what I told and my car was clean when done. Great job 👍 was being done was clear. My wait time was exactly what I told and my car was clean when done. Great job 👍 More

by KATIECHARD Verified Customer Verified Customer

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I am waiting for the parts to come in. It must be at least three weeks. It must be at least three weeks. More

by JDBRILLS Verified Customer Verified Customer

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I have had many experiences purchasing new vehicles and always dreaded going to search for a new car. My transaction with Plaza Cadillac, purchasing my 2023 XT6, has been my most satisfying and valued to always dreaded going to search for a new car. My transaction with Plaza Cadillac, purchasing my 2023 XT6, has been my most satisfying and valued to date. Definitely knowledgeable salesman and pleasant to work with. Yes I recommend to my friends and will not hesitate to deal with Plaza Cadillac again. Thank you Rick. More

by Runsworth1123 Verified Customer Verified Customer

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Quick, concise, between two visits we were able to secure a deal and be out the door with keys in under two hours collectively, big xxxxxxand gratitude to Robby, our salesman. a deal and be out the door with keys in under two hours collectively, big xxxxxxand gratitude to Robby, our salesman. More

by anthony.rivera1527 Verified Customer Verified Customer

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Sales Rep was very knowledgeable and friendly. Gave me all the facts on the vehicle. Great service by the Service Department. Gave me all the facts on the vehicle. Great service by the Service Department. More

by jtodden989 Verified Customer Verified Customer

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Every time I go there they are ready to help me and answer all my questions answer all my questions More

by BOERSMAJIM0725 Verified Customer Verified Customer

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