Mark Allen
Mark Allen at Plaza Cadillac

Mark Allen | Page 12

Finance & Insurance Director

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

Contact Me
4.6
427 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

52 yrs, 3 mos

Languages Spoken

English English

4.6

427 Reviews

Write a Review

427 Reviews of Mark Allen

November 01, 2023

Dealership Rating
Employee Rating

Sales person was helpful, informative, very knowledgeable about his product and not aggressive or overbearing. More

by Divotsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Giovanetti

November 01, 2023

Dealership Rating
Employee Rating

I have dealt with thos dealership for many years and thi@ is my third vehicle with them. Very happy with the sales and service departments More

by wlavezzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez, Jesse knapp, Tony Pagano, Chris Johnson , Rob Giovanetti, David Guzman, Jack Jackson, Jonathan Molzof, DAVID STONE

October 22, 2023

Dealership Rating
Employee Rating

was told my problem was fixed. in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few thing More

by chevyman.wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Jimenez, Tony Pagano , DAVID STONE

Oct 23, 2023

Plaza Cadillac responded

We are sorry to hear you're still having an issue. I can't determine who you are based on the screen name here, please send your info to tonypagano@plazacadillac.com so I can investigate and help find a solution. Thanks!

October 17, 2023

Dealership Rating
Employee Rating

After tracking my car to a bowling alley at night during the service period and calling multiple times to get a status update with no return calls I drove to the service center to get my car back. More

by kevincarey907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Giovanetti

Oct 17, 2023

Plaza Cadillac responded

Thank you for your feedback. This is concerning and not at all the service we normally provide. We will investigate what happened and our Service Manager, David Newton, will be in touch.

Oct 18, 2023

kevincarey907 responded

I spoke with David when I arrived at the dealership. He was knowledgeable of my case and informed us of policy changes at the dealership as a result of our case. I expressed my concerns and am disappointed with how it was all handled. I expected more from a Cadillac Dealership. I expect that when an advisor states they will call me back that it actually happens.

September 25, 2023

Dealership Rating
Employee Rating

Love the dealership you go and it’s easy breezy. The only drawback is a lot of weight. You’ve got a wait a long time. Other than that we’re planning on buying again from the dealership. More

by Sib1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez

September 17, 2023

Dealership Rating
Employee Rating

Great honest dealership with very knowledgeable general manger a sales force with no pressure to purchase More

by titleman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano, Chris Johnson , DAVID STONE, Guage

September 17, 2023

Dealership Rating
Employee Rating

Service is always been great never had a problem, very reliable, and very honest, replace to do business More

by WVILLELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Pagano , Rob Giovanetti, Jonathan Molzof, DAVID STONE

September 13, 2023

Dealership Rating
Employee Rating

I was looking for a change—and I got it! After making 4 purchases over the last 10 years at my former dealership, I became concerned about their dwindling enthusiasm to retain me as a 50-yea More

by ebz062001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez

August 19, 2023

Dealership Rating
Employee Rating

Well satisfied with everyone who worked with us diligently to put the deal together. A special thanks to Joe Welch, our salesman, for his knowledge & staying over to get our New Cadillac XT5 deliv More

by thompsonjeri97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson , Joe Welch

July 22, 2023

Dealership Rating
Employee Rating

Great service by our sales person Rick and Mark Allen that did all our paperwork. More

by JAS1939
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Jimenez

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