Mark Allen | Page 4

was told my problem was fixed. in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few thing in less than two weeks it still not fixed. Need to go back . Was told to try to make the fix myself by a service rep She wanted me to do a few things. I am the custi]omer not the mechanic! More

by chevyman.wallace Verified Customer Verified Customer

Helpful 0

Report | Print

After tracking my car to a bowling alley at night during the service period and calling multiple times to get a status update with no return calls I drove to the service center to get my car back. the service period and calling multiple times to get a status update with no return calls I drove to the service center to get my car back. More

by kevincarey907 Verified Customer Verified Customer

Helpful 0

Report | Print

Love the dealership you go and it’s easy breezy. The only drawback is a lot of weight. You’ve got a wait a long time. Other than that we’re planning on buying again from the dealership. The only drawback is a lot of weight. You’ve got a wait a long time. Other than that we’re planning on buying again from the dealership. More

by Sib1711 Verified Customer Verified Customer

Helpful 0

Report | Print

Service is always been great never had a problem, very reliable, and very honest, replace to do business reliable, and very honest, replace to do business More

by WVILLELLA Verified Customer Verified Customer

Helpful 0

Report | Print

Great honest dealership with very knowledgeable general manger a sales force with no pressure to purchase manger a sales force with no pressure to purchase More

by titleman01 Verified Customer Verified Customer

Helpful 0

Report | Print

I was looking for a change—and I got it! After making 4 purchases over the last 10 years at my former dealership, I became concerned about their dwindling enthusiasm to retain me as a 50-yea After making 4 purchases over the last 10 years at my former dealership, I became concerned about their dwindling enthusiasm to retain me as a 50-year GM customer. I traveled to Plaza Cadillac to attempt a new relationship. Rick Jimenez was just the ticket. Rick was personable, customer-focused, and accommodating; a pleasure to work with. I would attach those same qualities to Mark Allen, who followed up with the financing. Both were active listeners and did not turn our stay into a marathon visit. No hard sell here, just a pleasant and rewarding experience, with none of the (usual) anxiety on the way home in our new XT4. More

by ebz062001 Verified Customer Verified Customer

Helpful 0

Report | Print

Harry is very considerate and professional always aiming to provide first class service and assistance. (He will listen to your concerns and collaborate with technicians to resolve any concerns!) Senya i to provide first class service and assistance. (He will listen to your concerns and collaborate with technicians to resolve any concerns!) Senya is extremely customer oriented and skilled with warranty work. Saul has experienced the technical side of repairs so this group has the customer in mind when assessing and aiding with service situations. More

by shaneshah Verified Customer Verified Customer

Helpful 2

Report | Print

Well satisfied with everyone who worked with us diligently to put the deal together. A special thanks to Joe Welch, our salesman, for his knowledge & staying over to get our New Cadillac XT5 deliv diligently to put the deal together. A special thanks to Joe Welch, our salesman, for his knowledge & staying over to get our New Cadillac XT5 delivered to us. More

by thompsonjeri97 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service by our sales person Rick and Mark Allen that did all our paperwork. that did all our paperwork. More

by JAS1939 Verified Customer Verified Customer

Helpful 0

Report | Print

They are allways professional and just plain nice people been my dealership for about 15 years been my dealership for about 15 years More

by bigdaddydoiz Verified Customer Verified Customer

Helpful 0

Report | Print